I placed my order during the recent sale, and it took longer to arrive than expected. I was quickly reassured when I queried the delay - first by AI then by a very polite human. Two days later I...
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Datum nákupu: 24/05/2026
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MA
Maria
Ověřeno Feefo
3 months ago
Co říká Maria o ARRAN - Sense of Scotland:
Are you saying it's been delivered? I have not received my purchase
Hailey
ARRAN - Sense of Scotland
3 months ago
Hi there,
Thanks for getting in touch. We've checked the tracking information and it is currently showing as delivered.
If this isn't the case and you haven't received your order, please do get in touch with us at info@arran.com and we'll be more than happy to investigate this for you and get it resolved as quickly as possible.
Kind regards
The ARRAN Sense of Scotland Team
Need to update if orders are delayed due to stock shortages. Have purchased these items before wife likes these items so sale prices are a bonus
Hailey
ARRAN - Sense of Scotland
3 months ago
Thank you for your feedback, and we're delighted to hear your wife enjoys the products and that you were able to take advantage of the sale prices.
We sincerely apologise for the delay to your order. Any items that are on pre-order should be clearly marked on our website, however we're very sorry if this was missed in this instance or wasn't clear during your purchase journey.
We appreciate you taking the time to bring this to our attention, and your feedback will be shared with the relevant team as we continue to improve the customer experience.
Kind regards
The ARRAN Sense of Scotland Team
I visited. The shop on Brodick whilst on holiday in Arran, and purchased the After the Rain Discovery Set. Decided to purchase more products online on my return home and found the ordering quick and...
Service is excellent. Very happy with Arran aromatics. Have used them a few times and never been disappointed. Highly recommended especially during sale times.
Datum nákupu: 22/05/2026
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Důvěryhodný zákazník
Ověřeno Feefo
3 months ago
Excellent, as usual. Both product and service
Wish I could get over to Island more often to buy my supply of Arran products
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.