Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze ARRAN - Sense of Scotland

Zobrazení všech 14,127 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Pauline

Good service . Didn't have to wait too long for my purchase

Recenze produktu

Datum nákupu: 31/05/2020

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o ARRAN - Sense of Scotland:

Quick and efficient service

Recenze produktu

Datum nákupu: 02/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

excellent service. web site,ordering and checkout simple and well designed ...ive only started buying on line so was a little apprehensive. delivery was speedy and products well packaged . thank you.

Datum nákupu: 04/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Great products, lacking in customer experience

Website could have been clearer with delivery delays, a friends birthday present was late and had to be collected at post office due to incorrect delivery dates. With a luxury brand I expect better...

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Arran Sense of Scotland

ARRAN - Sense of Scotland

6 years ago

Thank you for taking the time to leave a review. I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. We have increased our delivery timescales to 3-5 working days to provide a close delivery estimate to account for any delays in our current dispatch, we've updated our website now to make sure this information is more prominent and I have passed your feedback onto our customer services team.Again please accept our apologies for the inconvenience caused. ARRAN Sense of Scotland Team

Datum nákupu: 02/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

The items were good value and arrived promptly. They are high quality.

They sent items promptly and I was able to track them easily.

Recenze produktu

Datum nákupu: 05/06/2020

Trusted Customer

Ověřeno Feefo

6 years ago

Co říká Trusted Customer o ARRAN - Sense of Scotland:

Goods still not delivered but cost charged. You can improve your service by delivering goods. Please deliver my After the Rain Shower Gel as soon as possible. Thank you

Arran Sense of Scotland

ARRAN - Sense of Scotland

6 years ago

Thank you for taking the time to leave a review. I can only apologise for the delay in receiving your items. We're experiencing an unprecedented demand in orders at the moment and working with a reduced dispatch team to allow us to implement safe, social distancing procedures within our warehouse. I have checked the tracking on your order and delivery of you After the Rain Shower Gel was attempted last Monday (8th June). Your parcel is currently at your local post office for collection. If you need any further information regarding this please email our Customer Services team directly at info@arran.com. Please accept our apologies for the inconvenience caused. ARRAN Sense of Scotland Team

Trusted Customer

6 years ago

No effort made to deliver this product. My husband is extremely vulnerable and has instructions from GOV and NHS to stay indoors and be isolated so we are always in. It also means we cannot go out to pick up goods without breaking the law. If you cannot deliver my shower gel please cancel order and refund my payment of £14.45. Thank you.

Arran Sense of Scotland

ARRAN - Sense of Scotland

6 years ago

Thank you for coming back to me. I completely understand. I have passed over your details to our customer services team to investigate this further for you and speak to Parcelforce regarding re-delivery. A member of our customer services team will be in touch with you shortly. ARRAN Sense of Scotland Team

Recenze produktu

Datum nákupu: 31/05/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Excellent service

I chose stuff, they sent it. It was the right stuff. It arrived at the right place.

Recenze produktu

Datum nákupu: 05/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Lovely stuff!

Recenze produktu

Datum nákupu: 05/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Good experience with Arran Aromatics

online service was great and easy to navigate. Delivery driver attempted to deliver parcel but unable to as no-one in. Driver did not leave a card therefore if I hadn't checked online I would not...

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Recenze produktu

Datum nákupu: 05/06/2020

Důvěryhodný zákazník

Ověřeno Feefo

6 years ago

Excellent service; beautifully presented product

I recently had some olive oil soap as a present from Greece. We liked it so much that I decided to see if I could get some here. I found ARRAN and ordered two bars of their olive oil soap. It arrived...

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Recenze produktu

Datum nákupu: 05/06/2020

Neobdržel/a jste pozvánku k recenzi?

Glen Rosa Fig & Ylang Ylang Body Lotion 200ml

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ARRAN - Sense of Scotland

After the Rain 50ml Eau De ParfumDalší recenze tohoto produktuProhlédnout si stránku výrobkuI am very disappointed in the perfume . You can not smell it for very long . Other people can't smell it off you after an hour . Will not be buying it again.

After the Rain 300ml Hand WashDalší recenze tohoto produktuProhlédnout si stránku výrobkuThis hand wash is brilliant . Strong smelling after you have used it . NOTHING like the perfume

Glen Rosa Fig & Ylang Ylang Body Lotion 200mlDalší recenze tohoto produktuProhlédnout si stránku výrobkuMy favourite body lotion. Love the smell. Also have the liquid soap and it’s my first choice to buy for friends x

Anti Bacterial Hand Rub SprayDalší recenze tohoto produktuProhlédnout si stránku výrobkuIt does the job - hand sanitiser. Good to know the local distillery is helping out in this crisis.

After the Rain 300ml Bath & Shower GelDalší recenze tohoto produktuProhlédnout si stránku výrobkuPlease deliver goods as soon as possible can then comment. We need goods or refund of payment of £14.45 as we are isolated. Goods ordered on 31st May and notified on the way on 5th June.

Formulas Lavender & Tea Tree Facial ScrubDalší recenze tohoto produktuProhlédnout si stránku výrobku

Lochranza Mens Soap 200gDalší recenze tohoto produktuProhlédnout si stránku výrobku

Amberwood Reed DiffuserDalší recenze tohoto produktuProhlédnout si stránku výrobku

Apothecary Honey & Oatmeal Soap 200gDalší recenze tohoto produktuProhlédnout si stránku výrobku

Hand Cleansing GelDalší recenze tohoto produktuProhlédnout si stránku výrobkuLovely fresh smell and offers protection against germs

After the Rain 300ml Hand WashDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe smell of the product is lovely and hands felt soft afterwards. Looking forward to buying other items in the range.

Apothecary Olive Oil Soap 200gDalší recenze tohoto produktuProhlédnout si stránku výrobkuHave not yet tried the soap as still using one from Greece. But it smells lovely!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?