Products are great, smell amazing. All items ordered arrived on time and well packaged
Datum nákupu: 22/05/2026
0
Sdílet
DO
douglas
Ověřeno Feefo
GBR
18 days ago
Co říká douglas o ARRAN - Sense of Scotland:
Really don’t like their website and order process. After amassing some points I get to the end after entering my payment details to find that the points saved have been cancelled, time lapse.
Hailey
ARRAN - Sense of Scotland
17 days ago
Hi,
Thank you for taking the time to share your feedback. We're sorry to hear that you found the ordering process frustrating.
We would be keen to understand a little more about what happened. Having reviewed your loyalty account, we can see that two reward vouchers have been redeemed, but we aren't able to see any points that have been cancelled.
If you could please contact us at info@arran.com with some additional details, we'd be more than happy to look into this further for you and clarify what may have occurred. Our team will do their best to assist and answer any questions you may have.
Kind regards
The ARRAN Sense of Scotland Team
DO
douglas
17 days ago
That’s my point or were my points. Second time you’ve done it.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Formally Arran Aromatics, ARRAN Sense of Scotland have created vibrant and evocative fragrances inspired by and made locally on the Isle of Arran since 1989. Each of their cruelty-free bath, body and home fragrance gifts are made using pure freshwater from their Island home and produced with a minimal impact on the environment.