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Recenze společnosti Arlo & Jacob

https://www.arloandjacob.com
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Arlo & Jacob již není aktivním zákazníkem Feefo
Zobrazení všech 708 recenzí
TC
Trusted Customer
St Albans
8 years ago
Datum nákupu: 13/03/2016
Co říká Trusted Customer o Arlo & Jacob:
A nice experience
Visit to showroom was very worthwhile; staff very helpful and welcoming.
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TC
Trusted Customer
Warwickshire
8 years ago
Datum nákupu: 16/05/2016
Co říká Trusted Customer o Arlo & Jacob:
Proffesional Service
Wallis chair, ordered, paid and received. Nothing less than excellent.
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 30/10/2015
Excellent service tailored to our needs. I would definitely recommend the company and buy from them again.
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TC
Trusted Customer
London
8 years ago
Datum nákupu: 05/03/2016
Co říká Trusted Customer o Arlo & Jacob:
Poor customer service and unexperienced staff
awful customer service experience. constant lack of information, they never got back to you, just very poor and the team on the phones came across as being junior and inexperienced
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Neil at Arlo and Jacob
Arlo & Jacob
8 years ago
Thank you for taking the time to share your experience.  
We are sorry to hear that you feel our service was not up to standard on this occasion, we always pride ourselves on dealing with customer issues with speed and efficiency, and I can assure you that our team each have many years of experience behind them.
At the time we believed that storing your furniture free of charge to accommodate your house purchase falling through was sufficient to be of help, sorry if you feel we under delivered.
We really appreciate your email thanking us for our help at the time, but unfortunately we have not been successful in getting through to you to discuss your review in more detail.
Please feel free to call us at the showroom should you wish to discuss this further and hopefully we can address any outstanding issues. 
Many Thanks, 
Neil
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Trusted Customer
York
8 years ago
Datum nákupu: 02/06/2016
Co říká Trusted Customer o Arlo & Jacob:
speedy and superior service
Excellent and responsive service. Sofa was delivered on time. Quality is fantastic.
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 24/04/2016
Responsive friendly and informative when buying. The delivery team was excellent. I was given a time slot they were on time, unloaded unwrapped and installed in 20 minutes. Really nice guys too
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 27/04/2015
Lovely designed chair, the height is perfect and it's really comfortable.
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Trusted Customer
Forest Hill, London
8 years ago
Datum nákupu: 29/12/2015
Co říká Trusted Customer o Arlo & Jacob:
Top notch all round
Fantastic service start to finish - enquiry to design to delivery, all excellent. Would highly recommend visiting to discuss your requirements!
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 19/01/2016
Our experience of Arlo & Jacob was excellent all round - the showroom is a pleasure to visit, their salespeople were knowledgeable, helpful, polite. The purchase was simple and straightforward and...

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Trusted Customer
Hertfordshire
8 years ago
Datum nákupu: 08/03/2016
Co říká Trusted Customer o Arlo & Jacob:
Excellent customer service
Excellent buying experience with competent, knowledgeable attentive service provided by all members of staff in the showroom. Using our own material was not a problem and the process made very easy....

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O Arlo & Jacob
With a collection of sofas and armchairs that ranges from beautiful classics to cool contemporary styles, there is something for everyone at Arlo & Jacob. Our sofas and armchairs are made to be a stage for life’s moments, they are built to last and will handle all that life throws at them, the jumping, fort making, movie watching and of course, napping. Each piece of furniture is hand made using traditional methods at our factory in Long Eaton, which has over 90 years’ experience making upholster furniture. All of our furniture comes with a lifetime guarantee and a no questions asked return policy, so you can buy comfort, comfortably.
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03300 945 855
Melbray House, Melbray Mews, London, London, SW6 3NS, United Kingdom
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O Arlo & Jacob
With a collection of sofas and armchairs that ranges from beautiful classics to cool contemporary styles, there is something for everyone at Arlo & Jacob. Our sofas and armchairs are made to be a stage for life’s moments, they are built to last and will handle all that life throws at them, the jumping, fort making, movie watching and of course, napping. Each piece of furniture is hand made using traditional methods at our factory in Long Eaton, which has over 90 years’ experience making upholster furniture. All of our furniture comes with a lifetime guarantee and a no questions asked return policy, so you can buy comfort, comfortably.