Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Arblaster & Clarke Wine Tours Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/arblaster-clarke | Feefo

Zobrazení všech 79 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 05/07/2017

Good service, but I did have a time getting timely replies to my e-mails. Trip was very good. Only thought is that the last day was tiring. I know airline schedules had a hand in the problem, but...

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/07/2017

Brilliant Bespoke Breakaway to Rioja !

Excellent Bespoke Rioja Trip - First rate itinerary and Wine Guide. Plenty of variety and interest. Would certainly recommend A&C (as have already on numerous occasions!)

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Arblaster & Clarke Customer

7 years ago

Datum nákupu: 01/07/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

Wine fine, food not.

We went on a gastronomy and wine tour . The former element was supremely disappointing and a waste of a huge amount of money. I have said this before and I do not know why I am being sent this survey...

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Customer Care Team

Arblaster & Clarke Wine Tours

7 years ago

Thanks you for the additional feedback. We are looking into this for all of our forthcoming trips to ensure that this element is improved. I am sorry that you were disappointed but feel sure that we will be able to offer you an better experience next time.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 30/06/2017

Acceptable, but having travelled with your competitors we feel your offering is not as good. The tour we went on was not as 'luxurious' (your word) as others. We have not come back to you for more....

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Arblaster & Clarke Customer

Sheffield

7 years ago

Datum nákupu: 30/06/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

How to have the beast carefree holiday

Excellent service from start to finish with an attitude of what more can be done to add to the enjoyment.

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 29/06/2017

More older wines

It is a long time ago - early 2016 in fact. Well led tour, excellent destinations in Bra Bologna, Parma and Modena, good food, good company; but, for this tourist the architecture rather than the...

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Arblaster & Clarke Customer

Cornwall

7 years ago

Datum nákupu: 29/06/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

Expertise in touring and wine tasting,

The personal attention of the tour managers. The expert knowledge of the wine guide, and attention to details.

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Arblaster & Clarke Customer

Scotland

7 years ago

Datum nákupu: 29/06/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

I would recommend A&C highly

Guides were excellent. Most of the hotels were good to great with one of two exceptions. Vineyard visits were all well planned, usually a great experience and with welcoming hosts.

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Arblaster & Clarke Customer

7 years ago

Datum nákupu: 29/06/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

Over the years the range of tours, vineyards wine guides and winemakers has been at the highest level. However since the sale of the business by Lynn Arblaster & Tim Clarke there has been a...

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Arblaster & Clarke Customer

7 years ago

Datum nákupu: 28/06/2017

Co říká Arblaster & Clarke Customer o Arblaster & Clarke Wine Tours:

Organisation Pre tour should be improved and info provided should at least be factually correct . Not very professional. Organisation on tour was excellent .

Customer Care Team

Arblaster & Clarke Wine Tours

7 years ago

We are sorry that you had this experience. Our pre-tour organisation and documentation is currently being improved to ensure better customer service. Thanks for your feedback.

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Neobdržel/a jste pozvánku k recenzi?

O Arblaster & Clarke Wine Tours

For the last thirty years, Arblaster & Clarke have provided small group Wine Tours, offering the widest choice throughout Europe and the New World of any wine tour operator. We enjoy long-standing relationships with producers the world over, making for exclusive access to otherwise closed doors, and a great deal of knowledge on where to find the very best wines.

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01722713800

The Clock Tower, Unit 4 Oakridge Office Park, Salisbury, Wiltshire, SP5 3HT, United Kingdom

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