Hello Marco,
I'm sorry to see you've had an issue with your delivery from us.
I have checked into this and can see that as a result of the parcel going missing despite being left at your property we issued a full refund the day after you reported the issue.
Again, please accept my apologies for the inconvenience you faced with the delivery by Royal Mail.
We always try to provide the best possible service to our valuable customers.
Kind Regards,
Apparelicks
