Easy to navigate website, regular emails received updating the status of the order.
Unfortunately the product arrived late and was quite battered and damaged.
Lost several meters off the roll...
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Customer Services
AOS Online
8 years ago
Thanks for your feedback and for choosing AOS Online. Apologies for the damage caused from delivery and we will happily arrange a replacement should one be required.
Very good but obviously I cannot tell at this stage the durability of the files; perhaps the website could be clearer on that point?
Customer Services
AOS Online
8 years ago
Thanks for your feedback. You can provide feedback on the products you purchased at a later date if you wish by clicking on the link Feefo have sent you.
Datum nákupu: 04/08/2018
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TC
Trusted Customer
8 years ago
Co říká Trusted Customer o AOS Online:
Very fast delivery and good products
Customer Services
AOS Online
8 years ago
Thanks for your positive feedback Jennifer and for choosing AOS Online for your recent office supplies purchase.
Recenze produktu
Datum nákupu: 03/08/2018
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Důvěryhodný zákazník
8 years ago
orders aways delivered on time
Customer Services
AOS Online
8 years ago
Thanks for reviewing your Yorkshire Tea purchase from AOS Online and your continued support as a customer.
Well, I paid for some items and they haven't showed up yet. It's been a couple of weeks.
Customer Services
AOS Online
8 years ago
Hi, apologies you have not received your order. I have looked into this and can see the items left our warehouse on 24/7/18. We then sent you an email confirming this on the 25/7/18 informing you that you should receive your order no later than the 26/7/18. We also asked in this email that should your order not arrive by this date to contact us directly so we could chase the courier. I have now contacted the courier and from the tracking data provided they have attempted to make delivery on 6 separate occasions but nobody has been available. They have confirmed they will make another attempt tomorrow.
I placed my order and requested next day delivery 10 days ago and I am yet to receive the item. Paid extra for quick delivery as it was needed urgently but I am still waiting.
Customer Services
AOS Online
8 years ago
Hi, i have looked into this for you and can see your order was cancelled as you requested in your email due to the item being out of stock. I can confirm you have also been refunded in full.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
AOS Online is an online supplier of office stationery and business products for use in the home and office. With over 40,000 products, and a stock holding in excess of £30 million across a product range of office stationery, Workwear, printer consumables, catering, janitorial, Office Furniture, and packaging supplies we are able to supply just what you need, when you need it.