Amazing call handler brilliantly efficient and supportive to my needs
Mya/Mia the lady who took our booking was incredibly patient and kind and helpful. I have a condition that causes anxiety and I struggle to retain information but I felt my hand was held throughout...
Using the website is fairly intuitive and simple. The only.problem I have is, as a pass holder I thought I got discount but there was nowhere to enter information. Also for prebooking tickets with...
Really friendly and helpful customer services guy on phone
The guy on the phone explained everything really simply and was very knowledgeable. He also saw we didn’t have our merlin pass discount added (which I thought we did) and therefore allowed us to get...
I am still awaiting a response from over a week ago regarding my outstanding balance on 2 vouchers. I have not had any response?
Please can someone help me?
The customer service agent I spoke to was helpful. However, the booking was a nightmare for us online. We were booking at the same time as friends so we could go together. Both booking the character...
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Alton Towers Holidays is the official short breaks provider for the Alton Towers Resort; packages include Theme Park tickets and an overnight stay in Resort Accommodation or family-friendly hotel nearby!
