Allianz Assistance UK již není aktivním zákazníkem Feefo
Zobrazení všech 1,259 recenzí
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
AVOID IT
I have never had a worst experience with an insurance in my life. They claim to be an "Emergency travel insurance" but when I had a real emergency with my 2 year old daughter, on a recent trip to...
Přečíst další
Raymond
Allianz Assistance UK
9 years ago
Hello,
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.
2
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Good, but website functionality around 'age' could be better
Website gets a bit clunky if you change your age - it was my birthday approaching, so i selected the age I would be on the trip. However I then needed to change my age to correspond with my date of...
Přečíst další
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
bristol
9 years ago
Co říká Trusted Customer o Allianz Assistance UK:
didn't like the on line quote
the web site was a bit finicky to use but when speaking to an associate they were very helpful. the first attempt at taking out cover failed for some reason although I submitted my card details. I...
Přečíst další
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Easy to purchase with clear information. Documents received quickly via ema...
Easy to purchase with clear information. Documents received quickly via email which gave me all the info I'll need if I need assistance.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Polite. Courteous. Value. Fast response
Polite and helpful service on the phone. Quick and satisfactory response with quote that was value for money and therefore accepted. Good insurance cover. Thank uou
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Allianz Assistance UK:
Easy to do and great value annual travel insurance. Very happy with their G...
Easy to do and great value annual travel insurance. Very happy with their Gold product.
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Allianz Assistance UK:
Great service so far
We booked via the website so cannot comment on personal service.
Website was clear and easy to use.
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Allianz Assistance UK:
quick & easy to use. Nice to get a quote quickly without having to complete...
quick & easy to use. Nice to get a quote quickly without having to complete pages of questions.
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
9 years ago
Good service by Allianz Global Assistance UK
Very easy to work. Great job. Everything at your fingertips.
0
Sdílet
TC
Trusted Customer
Ověřeno Feefo
9 years ago
Co říká Trusted Customer o Allianz Assistance UK:
104 minutes. No answer and No call back.
Called twice today. On hold for 47minutes each. No answer on either call. It just hung up on me. No call back either.
Raymond
Allianz Assistance UK
9 years ago
Dear Mr Kaicer, thank you for your taking the time to give your feedback. Can I arrange a suitable time for one of our customer service representatives to call you today?
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We’re very sorry to hear about your negative experience with us. We understand that a member of our travel team contacted you, apologizing for the difficulty you had faced, and the way in which your claim was handled.
We appreciate your time in providing us with your feedback as it helps to improve our services to better treat our customers.
If you have any further questions, or suggestions, please do not hesitate to get back in touch with us.