Really poor customer service. Staff do not know the products well and are rude and lazy - especially the one called Angela.
Recenze produktu
Andrew Wilson
Allergy Best Buys
9 years ago
Thank you for your feedback. I have taken a look at the notes on your order. The courier's records show that they made two attempts to deliver your order and left a note each time.
Your goods were returned to us and we were in the process of sending them out next day service at our expense when you called. At this point you shouted at our call centre operative and repeatedly accused her of being a liar. She quite rightly advised you that she would terminate the call if you continued to be abusive. You did so and she quite rightly terminated the call.
After you spoke to her supervisor, who had been listening into the call, and did not believe the operative had been rude or lazy, he ensured that the goods were sent out next day service at our expense as we had originally planned.
Quite thick and not a nice smell. We don't have any particular problem, just dryish skin, so I can't say if it would be good for anything in particular. Very difficult to get out of bottle. Up to...
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Andrew Wilson
Allergy Best Buys
9 years ago
Thank you for reviewing. Although this product is unscented the smell of the natural ingredients may not appeal to everyone. If you think you may have a defective dispenser pump please get in touch with our customer services team on 01274 56 56 99 to get a replacement product.
Products are fine but paid for next day delivery and it arrived a week later, still waiting on refund that was promised 2 weeks ago
Andrew Wilson
Allergy Best Buys
9 years ago
I have looked at your order and we have been a bit slack on communication for some reason. I will investigate further. Many apologies we let let you down. I have refunded your entire postage to your account tonight.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.
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Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Living with allergies can be a real challenge. Here at AllergyBestBuys we offer safe, tested products at great prices that can help you avoid the triggers that set off an allergic reaction or provide comfort and relief when symptoms strike.
