Recenze společnosti All Pet Solutions

Hello Thank you for getting touch. If you have received a broken or faulty item or the product becomes faulty within warranty, you may return it for an exchange or refund. To request a refund, please send us an image or video of the broken product here before returning it to us. Customer Services will then assess the evidence and advise you on what to do next. This may be in the form of troubleshooting, returning for testing or issuing a replacement. We will not refund products that are not faulty upon being tested here at the warehouse. If a product is not faulty upon testing, it will be returned to you and there may be charges for the collection and return. Please raise a ticket via the link below and the customer service team will assist. https://support.allpetsolutions.co.uk/customer/portal/emails/new Thanks APS Team

Thank you for getting in touch. Looking at your order history I can see that the first consignment was indeed lost in transit with courier and that we sent you a replacement free of charge. For data protection we never enclosepaperwork with our consignments. However,you are still able to return unwanted, unused items. To do so please follow the link below from our website; https://www.allpondsolutions.co.uk/returns-refunds It is always recommendedthat you measure your dog before purchasing a Dog Harness and the details of the measurements can be found on the listing within the producton our website, please see below; https://www.allpetsolutions.co.uk/pink-tartan/ Thanks APS Team

Thanks for getting back in touch. Please feel free to return unwanted, unused items. To do so please follow the link below from our website; https://www.allpondsolutions.co.uk/returns-refunds The best way to assist you in this, is to communicate with our Customer Service Team. Please follow the link below to raise a ticket with an agent and we will be happy to assist you in this matter. https://www.allpetsolutions.co.uk/contact Thanks APS