Excellent service and quick delivery which was much needed as I suffer occasionally with a dry cough that prevents me sleeping, Product well packaged to avoid breakage.
Great packaging, delivered ahead of estimated time . Kept informed of information concerning the finance and double checking of the order on emailed invoice.
Products good, but why did your site let me pay £7 for next day delivery when you were not going to provide that service?
David Lever
All Cures
10 years ago
Good afternoon,
We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day.
Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it.
We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you.
I would like to thank you once again for your time and I hope to hearfrom you again in the future.
Regards
Allcures
Recenze produktu
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.RegardsAllcures
David Lever
All Cures
10 years ago
Good afternoon, We are sorry you feel that you did not receive your order on time. I have checked our records and you placed your order at 19:40 on Thursday the 9th of June and chose priority service. Our priority service states that orders need to be placed before 12pm on Monday to Friday for delivery next business day. Your order was despatched to you on Friday and delivered to you on Monday the 13th of June, the next business day. In the past there has been some confusion over this policy so we have taken care to explainthis as plainly as possible. The delivery section of our website says our priority service says “One working day - Orders placed before NOON only”. We also adjusted the text for Priority Delivery to say “Order before 12pm Mon-Fri for delivery next business day” so you can see our delivery policy as you choose it. We always do our best to make our policies as clear and easy to understand as possible, and where appropriate, make it obvious to our customers that they know where they stand. If you feel we could have been clearer with regards to our delivery policy, we would be delighted to hear back from you. I would like to thank you once again for your time and I hope to hearfrom you again in the future.Regards Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.