order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
Přečíst další
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recenze produktu
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
order placed all good, the product arrived ok -they were placed as seperate orders but all arrived as 4 items in one box-dissappointingly i needed the other 2 items in a seperate box so they could...
Přečíst další
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
Recenze produktu
David Lever
All Cures
5 years ago
Good afternoon,
Thank you for your feedback. It is company policy to combine multiple orders where possible so we can pass the postage savings on to the customer. Both your orders hit the free postage level so there was no P&P to refund. However, i have refunded our standard P&P rate as an apology. In the future, please let us know if you want your parcels sent separately and we will make sure they are.
As for the damaged seals, please let us know if you want these replaced and we will send some out to you.
Thank you very much for your time and I hope to hear from you again.
Regards
Allcures
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
allcures.com is a British company operating according to British laws and regulations, including those of the Royal Pharmaceutical Society. We sell pharmaceutical and other selected goods online via the Internet, and offer free medical information as part of our overall service.