Recenze společnosti All Cures

Good afternoon, According to Royal Mail your order was delivered from the Ashford sorting office on the 2nd of January. If you still do not have this order to hand, please check with other members of your household and your neighbours to see if they have taken it in for you. If you can still not find your order, please contact customercare@allcures.com and they will be able to resolve your issue. Regards Allcures

Good afternoon, Thank you for your feedback. I have checked your order and it was placed after we shut for Christmas (I believe this was mentioned on the shipping page). We shipped your order when we came back on the 29th of December and it was delivered 4 working days later on the 4th of January. We apologise if you feel that your order was delayed but your order was delivered within 3-5 working days of despatch as we state in our website even if the bank holiday made it seem longer. Thank you once again for your time and I hope you have a good day. Regards Allcures

Good afternoon, Thank you for your feedback. We did send the order to the correct address but there was an issue with Royal Mail sorting the order that meant that the address was not recognised. When this was pointed out to us we immediately arranged for a replacement order to be sent out that was delivered on the 4th of January. I am sorry for the problem with your order and hope hat it has not caused you too great an inconvenience. Regards Allcures