Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Alexander & Co Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/alexander-and-co | Feefo

Zobrazení všech 671 recenzí

Trusted Customer

6 years ago

Datum nákupu: 08/01/2019

Co říká Trusted Customer o Alexander & Co:

Garden

Good service keep me up to date on my property I would give them 5* But l've keep telling them about the gardens but nothing is done on road side

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Trusted Customer

6 years ago

Datum nákupu: 23/01/2019

Co říká Trusted Customer o Alexander & Co:

9 out of 10 not allways on time with statements, but otherwise very good service.

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Trusted Customer

6 years ago

Datum nákupu: 09/01/2019

Co říká Trusted Customer o Alexander & Co:

worked with me

took notice of what i had to say and worked with me to find a solution

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Trusted Customer

6 years ago

Datum nákupu: 04/01/2019

Co říká Trusted Customer o Alexander & Co:

What inspection?

On the email I am responding this statement was on it Your mid term property inspection on Friday 04 Jan, 2019 Which of our 3 properties was inspected because I have not received a report on any of...

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Danny

Alexander & Co

6 years ago

Dear Miss Thorpe,

An inspection was completed on the 4th January and emailed out to you on the 8th Jan by Carmen. If you haven't received I can only assume it has gone into your junk folder.

I will arrange for it to be sent to you again today. The property address starts 141, I haven't included the full address for data protection.

Sorry for an inconvenience and if you locate the report and feel like you would like to rescore us that would be fantastic.

Thanks

Danny

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Trusted Customer

6 years ago

Datum nákupu: 07/01/2019

Co říká Trusted Customer o Alexander & Co:

Great service

Great service and helpful staff

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Trusted Customer

6 years ago

Datum nákupu: 30/01/2019

Co říká Trusted Customer o Alexander & Co:

Excellent service

Excellent service with regular updates on viewings and their candid approach is a breath of fresh air.

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 22/01/2019

Excellent advice and professional advice in a challenging situation

We had a very difficult conversation about a "challenging" tenant situation. Derek was very balanced in his position and gave sensible advice and took quick action to deal with the situation. ...

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Trusted Customer

6 years ago

Datum nákupu: 30/01/2019

Co říká Trusted Customer o Alexander & Co:

good. got answer to my query

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Trusted Customer

6 years ago

Datum nákupu: 30/11/2018

Co říká Trusted Customer o Alexander & Co:

Excellent service

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Trusted Customer

6 years ago

Datum nákupu: 30/11/2018

Co říká Trusted Customer o Alexander & Co:

Personal approach

Excellent advice for our remortgage. They took a personal approach and made the process and outcome work for us. You can't get this level of service and peace of mind from an online only company.

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