Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Adrenaline.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/adrenaline | Feefo

Zobrazení všech 3,774 recenzí

Sheila Clemens

3 months ago

Datum nákupu: 13/03/2025

Zennia

Adrenaline.com

2 months ago

Thank you so much for the feedback, Shiela! We truly appreciate it.

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Důvěryhodný zákazník

3 months ago

Datum nákupu: 15/03/2025

Complicated payment process

Payment process should not require going through Paypal.

Zennia

Adrenaline.com

3 months ago

Thanks for your feedback. We appreciate you reaching out. It looks like your initial payment didn’t go through, so we’ve sent you a secure payment invoice to reattempt your payment via Credit Card, Debit Card, Venmo, or PayPal. We’ve also informed you via email that you can give us a call for assistance if the invoice is not convenient or not working for you.

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Důvěryhodný zákazník

3 months ago

Datum nákupu: 20/02/2025

Ok but long

The service was long but informative.

Zennia

Adrenaline.com

2 months ago

Thank you for your feedback. We're glad you found the service informative. We appreciate your thoughts and will keep them in mind for future improvements. Looking forward to serving you again.

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Louis Raymond

Margate Flo

3 months ago

Datum nákupu: 23/02/2025

Co říká Louis Raymond o Adrenaline.com:

Adrenaline where is my refund

I wanted a pontoon boat for 4 people after I paid in full I was told it was going to be a bass boat. This was unacceptable so I contacted the third party and canceled.I then tried to contact...

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Zennia

Adrenaline.com

3 months ago

Thank you for your feedback. Our website clearly states under 'More Information' that we will be providing a bass boat, not a pontoon boat. We’ve also checked our voicemails and haven’t received any messages from you. Additionally, we have not received any communication from the Experience Provider regarding your cancellation request. For refund updates, please reach out to your bank directly. Thank you.

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Stephanie hil

Fayetteville

3 months ago

Datum nákupu: 19/02/2025

Co říká Stephanie hil o Adrenaline.com:

Great experience with amazing views! Must do for Hawaii trip

Zennia

Adrenaline.com

3 months ago

Thanks, Stephanie - we appreciate the feedback!

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Dan Hardee

Kansas City, MO

4 months ago

Datum nákupu: 14/02/2025

Co říká Dan Hardee o Adrenaline.com:

Beware billing errors

I am very dissatisfied with the service. I ordered a package and made a payment, then received an email saying I needed to pay the invoice through PayPal. When I clicked on the link you sent it said...

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Zennia

Adrenaline.com

4 months ago

Thank you for your feedback, and we apologize for the confusion. It looks like there was an issue with your payment authorization, which caused the automatic invoice to be sent. We quickly canceled the invoice to prevent double charges and finalized your reservation. The booking confirmation was sent to you via email and text at 12:52 PM CST on February 14. If you have any concerns in the future, please don’t hesitate to reach out. We’re here to help with any questions or adjustments you may need.

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 17/01/2025

Flying was great seemed a little unorganized paid for expensive shirts and didn't have a bag to put them in picture quality wasn't very good

Zennia

Adrenaline.com

5 months ago

Thank you for your feedback. We’re happy to hear you enjoyed the flight. We’ll be sure to pass along your comments regarding the shirts, bags, and picture quality to the experience provider. We appreciate your input and hope to welcome you again soon.

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 23/01/2025

Fast

Zennia

Adrenaline.com

4 months ago

Thank you! We really appreciate your feedback.

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Důvěryhodný zákazník

5 months ago

Datum nákupu: 01/12/2025

Very nice people and great service!!

Zennia

Adrenaline.com

5 months ago

Your review made our day—thank you!

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Józef Bik

5 months ago

Datum nákupu: 26/11/2024

Co říká Józef Bik o Adrenaline.com:

Anulowano lot i potrącono prowizję przy zwrocie

Zennia

Adrenaline.com

5 months ago

Thank you so much for your feedback. We completely understand your concern about the refund fee. Just to clarify, as mentioned in the refund options, a 3% processing fee is deducted when choosing a refund to your original payment method to help cover the handling costs. We truly appreciate your understanding and are always here to assist if you have any further questions.

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O Adrenaline.com

Experiences aren't made equal. Take it from people who know. We've been in this business for over 20 years. Our thirst for adventure drove us to seek out fun, life-defining experiences – ones we had to share with the world. We've discovered thousands of adventures, each with the power to change your life for good. At Adrenaline.com, we live the experiences we sell, so we know what it takes to make yours one you'll never forget. We partner only with the best Experience Providers, and offer you the lowest prices. Guaranteed! If it's an experience worth having, you'll find it at Adrenaline.com - the home of Serious Fun.

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888 992 3736

111 West Jackson Blvd, 1700, Chicago, Illinois, 60604, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Adrenaline.com

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?