Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Activate Camps Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/activate-camps | Feefo

Zobrazení všech 555 recenzí

Emily

2 years ago

Datum nákupu: 25/01/2023

Co říká Emily o Activate Camps:

Very helpful and friendly booking team

Michelle S

Activate Camps

2 years ago

Thank you so much for your 5 star review - best wishes Michelle Customer Support Team

Důvěryhodný zákazník

2 years ago

Datum nákupu: 22/01/2023

Error on payment page so not sure if booking had gone though, emailed customer service but no reply 5 days on, tried to call twice, no one answering the phones.

Michelle S

Activate Camps

2 years ago

I'm so sorry you have experienced difficulties with our booking system - we have experienced a slight technical hitch which has now been resolved, I have emailed you directly and resent the booking confirmation - please let me know if there is anything further I can assist with - best wishes Michelle Customer Support Team

Diana Martin

2 years ago

Datum nákupu: 20/01/2023

Co říká Diana Martin o Activate Camps:

Is anyone there????

I was double booked - tried to email because I live in USA (can’t call). Also discount code did not take. I’ve sent 4 emails to correct the charges and apply discounts with no reply. Is anyone...

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Tom Swainston

Activate Camps

2 years ago

Good afternoon Diana, sorry for the delay in responding to your queries. I hope the actions taken today have solved your issues.

Diana Martin

2 years ago

As soon as someone became aware of my issue, Tom - above, it was resolved within hours. Understandably my messages were not coming through for some reason - but all is well. Thank you - very excited for the camp experience!

Důvěryhodný zákazník

2 years ago

Datum nákupu: 07/01/2023

Lots of choice!

Easy to use, lots of club choice, and locations good for us to get to. It became a little more difficult as I was booking for 2 children and different clubs, it wasn’t always easy to to confirm that...

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Michelle S

Activate Camps

2 years ago

Thank you so much for your lovely comments we really appreciate the review - best wishes Michelle Customer Support Team

Důvěryhodný zákazník

2 years ago

Datum nákupu: 15/01/2023

Booking straightforward. But I only received a confirmation from world pay re transaction. Would expect confirmation of booking from Activate.

Důvěryhodný zákazník

2 years ago

Datum nákupu: 18/08/2022

Very fast and easy processing. Thank you for good cooperation.

Ellie Bradwell

Activate Camps

2 years ago

Thank you for your feedback!

Kirsty Hallows

2 years ago

Datum nákupu: 04/08/2022

Co říká Kirsty Hallows o Activate Camps:

The team were great, however, as compared to other available sports summer camps in the local area this was very expensive and did not for us deliver anything which differentiated it for the...

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Ellie Bradwell

Activate Camps

2 years ago

Hi, Thank you for your feedback, we are glad to hear how good the team were! We will be reviewing our product offering ahead of next year to ensure better value for money.

Důvěryhodný zákazník

2 years ago

Datum nákupu: 15/08/2022