Hello
Thank you so much for taking the time to leave us feedback. We are so pleased to hear you are happy with your lights and that they were delivered quickly.
Best wishes,
Christmas Direct
Datum nákupu: 06/12/2023
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
great lights , prompt service
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with your lights.
Best wishes,
Christmas Direct
Excellent customer service and ordering process . Required additional sections which were ordered on Friday with delivery on Saturday
Xmas Direct
XmasDirect
2 years ago
Hello Zdravko,
Thank you for taking the time to leave us such a glowing review. We are so pleased to hear you are happy with your lights and our service.
Best wishes,
Christmas Direct
Hello
Thank you for sharing your feedback with us. We regret to learn that some bulbs were damaged upon arrival. I could not find any correspondence from you regarding this matter. Kindly reach out to our sales team, at info@xmasdirect.co.uk, providing any relevant photos of the damage. We are committed to resolving this issue promptly.
Best wishes,
Christmas Direct
A friendly team and overnight shipping ensured that our event wowed guests. Great quality product: easy to hang, daisy-chain and store. Will definitely be purchasing more next year for an even more...
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Xmas Direct
XmasDirect
2 years ago
Hello Frano
Thank you for taking the time to leave us a review. We are so pleased to hear you are happy with the garlands for your event. Thank you for choosing us.
Best wishes,
Christmas Direct
The website was very clear; products arrived quickly. They were easy to put together and look lovely. One tip - you probably need more lights than you might think to decorate and outdoor tree. I...
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Xmas Direct
XmasDirect
2 years ago
Hello Shirley
We're thrilled to receive your positive feedback about your recent experience with our products. Thank you for taking the time to share your thoughts.
We're delighted to hear that you found our website user-friendly, and that your order arrived promptly. We appreciate your helpful tip regarding outdoor tree decoration.
Best wishes,
Christmas Direct
Recenze produktu
Datum nákupu: 05/12/2023
0
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CD
Colin Davies
Ověřeno Feefo
2 years ago
Co říká Colin Davies o XmasDirect:
yes indeed
Xmas Direct
XmasDirect
2 years ago
Hi Colin,
Thank you for taking the time to leave us feedback. We are pleased to hear you are happy with your spare bulbs.
Best wishes,
Christmas Direct
Recenze produktu
Datum nákupu: 04/12/2023
0
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Důvěryhodný zákazník
Ověřeno Feefo
2 years ago
Fast and reliable.
Xmas Direct
XmasDirect
2 years ago
Hello
Thank you for taking a moment to share your experience with us. We are delighted to hear that you found our service fast and reliable.
Best wishes,
Christmas Direct
Great product which is working well. In fact, the lights are so bright we only have them on their dimmest setting and they're still visible at a distance of several hundred yards in lit...
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Xmas Direct
XmasDirect
2 years ago
Hi Dave,
Thank you for sharing your feedback. We're thrilled to learn that you're pleased with your icicle lights and that you find them bright.
Upon reviewing your order details, it appears you placed your order on the night of December 2nd. As this was a Saturday night, and our estimated delivery dates operate on working days (as per our terms and conditions), we promptly dispatched your order the Monday morning on the service you selected. I can see from the order confirmation that you received after placing your order, it states that your estimated delivery date was the 5th of December, and I'm glad to see from the tracking that your parcel was delivered on time. The tracking information indicates that it was safely delivered to your designated safe space.
Best wishes,
Christmas Direct
DB
Dave B
2 years ago
It was scheduled and expected on Dec 5 but was not received until Dec 6. Hence "just a little later than expected".
Xmas Direct
XmasDirect
2 years ago
Hi Dave,
I can see from the Royal Mail tracking it was delivered on the 5th at 10:48am to your safe place. You can find your tracking number in your despatch email, and can track at the following link where you will see proof of this - https://www.royalmail.com/track-your-item. If however, you have proof of this being delivered later than this, please send this to us at info@xmasdirect.co.uk and we will raise this with our couriers.
Best wishes,
Christmas Direct
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
