Quick service, product as described, would use again and would recommend
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Step2wo
7 years ago
Great comments, thank you! We hope you like the shoes!
Datum nákupu: 05/02/2019
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TC
Trusted Customer
7 years ago
Co říká Trusted Customer o Step2wo:
Well, they look nice but my boy says that he is not feeling comfortable in those shoes. And I am dissapointed that STEP2WO don't do free returns.
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Step2wo
7 years ago
What a shame! We are very sorry to hear these were not comfortable for your boy, as comfort along side style is very important to us. Unfortnately, you are correct, at this point in time we do not offer free returns, but instead offer free delivery over all £50 orders. This will be something we look at doing for the future. If you would like to discuss the shoe you purchased with us then please do not hesitate to give us a call on 0208 446 4795 or email us at online@step2wo.co.uk if you have not done so already.
Great service, shoes were a great price in the sale and came via courier delivery within the week when it had originally warned it would be longer.
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Step2wo
7 years ago
We are so glad you like the shoes. We often state estimated delivery times that can sometimes be longer than it would actually take, just to avoid any disappointment with our valued customers. We are glad to hear you received these quicker than expected. Thank you for taking the time to give us your feedback.
Great quality shoes bought in the sale. Delivery was a full week though.
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Step2wo
7 years ago
Thank you for your comments. We are happy to hear you like the shoes. We have looked into your delivery time and can see these took 4 days for dispatch which was within the 5-7 working day estimate for your order. As these were dispatched on a Friday you did not receive these until the Monday. If you are in urgent need of a particular shoe, then please do not hesitate to give us a call and we can give your a rough delivery estimate depending on the stock location.
The service was fastastic! I live in Australia and the shoes arrived in less than a week and the postage was reasonable too. The shoes themselves are top quality as always.
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Step2wo
7 years ago
Fantastic feedback. Thank you for taking the time to give us your thoughts. We are so happy to hear you received the shoes quickly all the way in Australia.
Recenze produktu
Datum nákupu: 10/01/2019
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Důvěryhodný zákazník
7 years ago
The service was fast. I received my order within 4 days.
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Step2wo
7 years ago
Thank you for your comments. We hope you like the shoes!
excellent customer service. Immediate response and dealt with very professionally. definitely won me over as a long term customer
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Step2wo
7 years ago
Lovely comments. I can see you experienced some issues with the item you ordered, however I do hope this was resolved to your satisfaction. Thank you for taking the time to give us your feedback.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Step2wo London - Designer Children's Clothing and Shoes. Top brands including Gucci, Fendi, Lelli Kelly, Step2wo and MANY more. Free UK Delivery on orders over £50.
