Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Samara James Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,139 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

I was unsure if buying a ring online was the best thing to do but I…

I was unsure if buying a ring online was the best thing to do but I read the feedback from other customers to make sure I was doing the right thing! And I can safely say it was the right thing to do....

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Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

Samara James provided an excellent service and produced a quality ring in a timely manner.…

Samara James provided an excellent service and produced a quality ring in a timely manner. I was specifically impressed with their customer service which provided assistance during the initial stage...

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Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

Fantastic from start to finish. The initial advice given was precise and very helpful. Any…

Fantastic from start to finish. The initial advice given was precise and very helpful. Any issues/questions that I had before the ring arrived were dealt with promptly by very professional staff. The...

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Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

excellent engagement ring, both my partner and i cound not be happier

Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

I was unsure if buying a ring online was the best thing to do but after…

I was unsure if buying a ring online was the best thing to do but after some very very helpfull phone calls to Samara James I was 100% happy and i could not be happier with the end product and my new...

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Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

Overall, friendly and helpful advice.

Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

First class service, thanks!

Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

I ordered our wedding rings from Samara James and they were late in arriving due to…

I ordered our wedding rings from Samara James and they were late in arriving due to a bank holiday weekend. When they did arrive my fiancee's ring was not what we had ordered and then had to...

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Důvěryhodný zákazník

16 years ago

I ordered our wedding rings from Samara James and they were late in arriving due to a bank holiday weekend. When they did arrive my fiancee's ring was not what we had ordered and then had to re-order another. The customer service at Samara James were very nice and also very prompt in sending me the new ring but we were very disppointed about having to re-order it. The quality of the rings were good, just a shame about the delays.

Samara James

16 years ago

Please accept my sincere apologies for the error we made on your fiancée’s wedding ring and for the delay. We try really hard to get everything right first time but clearly in this case we let you down. Just to let you know that we did analyse exactly what happened to cause this problem and we have taken steps to ensure that this scenario doesn’t occur again. Best Regards, Ed.

Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

Excellent site, very easy to use. Customer service was fantastic as there was a definite…

Excellent site, very easy to use. Customer service was fantastic as there was a definite deadline looming for the delivery, and they made sure the ring arrived in time for my flight abroad. Very...

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Důvěryhodný zákazník

Ověřeno Feefo

16 years ago

Delighted with my purchase from Samara James. As an infrequent buyer of diamond rings, I…

Delighted with my purchase from Samara James. As an infrequent buyer of diamond rings, I needed a lot of advice and Ed from Samara James was very patient and extremely helpful. The ring that I...

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Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Samara James

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?