First class service, just what I was after in a policy, Thanks
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Excellent
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3…
Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3 times and still not received it. It hasn't been received in the post and neither of the 2 emails you...
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Hiscox Insurance
Hiscox Insurance
13 years ago
Thanks for choosing Hiscox for your business insurance, and also for taking the time to leave feedback of your experience of us.
I have been in touch with the Operations team, and we have a record of the documents having been sent via email as expected, so I am disappointed that they have not arrived.
One of the team is due to contact you to arrange delivery of the documents. I appreciate your patience, and hope that your experience of Hiscox meets your expectations from here on.
Annabel Venner
Marketing Director
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Difficult to say which one i'd choose. I had a confusing experience although when I…
Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...
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Hiscox Insurance
Hiscox Insurance
13 years ago
I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite.
I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this.
A member of the team is due to contact you personally to ensure everything is correct and as it should be.
Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards.
Annabel Venner
Marketing Director
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
N/A
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Great site and value for money....
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Process was smooth and straightforward. Can't fault it.
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
the web site was easy to use and the insurance offered was just what I…
the web site was easy to use and the insurance offered was just what I wanted.
It was easy to purchase and my documents were there quickly. A good experience.
0
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Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
good
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
13 years ago
Very quick and efficient. Good customer experience.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We have a long history and expertise in providing specialist home insurance cover for homes and their contents, valuables and collections. In fact, we provide home insurance cover for over 50,000 homes in the UK.
We also provide extensive business insurance, finely tailored to the needs of over 300,000 SMEs, professionals and consultants in the UK. We design profession-specific policies, that you can tailor to suit your business.