Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hiscox Insurance Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,865 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

Easy to use website and quotation/application process.

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

I tried to buy online - the categories didn't fit. There's nowhere to save the quote…

I tried to buy online - the categories didn't fit. There's nowhere to save the quote and get someone to call you. I did request a call back but didn't happen. I phoned through and still not resolved...

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Hiscox Insurance

13 years ago

Thank you for choosing Hiscox for your business insurance, and also for taking the time to reply. We are reviewing the Business Type field in light of so many business types and occupations, as well as addressing the absence of a Save quote function. I am dissapointed that you did not receive the call back as requested, and have discussed this with our Operations Manager, to understand the cause and to ensure that our service levels are maintained. I do hope, and expect, that future dealings with Hiscox will reassure you of our commitment to quality and service. Annabel Venner Marketing Director

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

Good service, but to be honest I was surprised that you didn't want to know…

Good service, but to be honest I was surprised that you didn't want to know my qualifications, when I got them, when I became a member of the RTPI, what work experience and positions I have held...

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Důvěryhodný zákazník

13 years ago

Excellent, easy and comfortable process, no complications at all.

Důvěryhodný zákazník

13 years ago

Very easy to follow on-line instructions and, when I had just one query, I got…

Very easy to follow on-line instructions and, when I had just one query, I got prompt and courteous service from the staff at Hiscox. Thank you.

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

I was happy until I received this request for feedback. The transaction date stated was incorrect,…

I was happy until I received this request for feedback. The transaction date stated was incorrect, because, I think, the date format used to exchange information differed - my transaction of 5th...

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Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

Brilliant. The whole process was easy an simple to follow. Documentation and full explanations were…

Brilliant. The whole process was easy an simple to follow. Documentation and full explanations were immediately available. I cannot think how you can better the sales service. I can only imagine the...

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Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

had to call up to request a pdf of our certificate and was no problem…

had to call up to request a pdf of our certificate and was no problem and done very quickly, whilst still on the phone, great service!

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

Very clear and very slick

Důvěryhodný zákazník

Ověřeno Feefo

13 years ago

This is my first time insuring with Hiscox insurance and i have had a very…

This is my first time insuring with Hiscox insurance and i have had a very positive interaction with my dealings to date. They have dealt with my queries in a very professional manner.

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hiscox Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?