Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Hiscox Insurance Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 3,865 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Quick and easy

Selecting, pricing and buying a simple policy online was quick and easy. Less than 30 minutes from beginning to end. The policy documents arrived within minutes. My only slight gripe would be that...

Přečíst další

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for taking your time to share your experience as a Hiscox customer. It is fantastic to know that you had a seamless experience in our website and that our teams delivered a service according to your needs and expectations. We are also happy and grateful to have you as a customer. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

A user friendly experience.

I found the website quite easy to follow and the questions seemed to be straightforward to answer. So far so good!

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for your review. We are glad to receive your positive feedback and happy to know that you had a straightforward and easy experience on our website. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

New Business

Good log on and access

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for your review. We are glad to know our services allow for a smooth experience. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Easy process, clear, very efficient

Website is super helpful and easy to navigate. Very good customer journey. Policy is good cover and reasonably priced.

Susana

Hiscox Insurance

1 year ago

Dear Customer, We appreciate your constructive review. We are glad to know you have found the customer journey through our website informative, pleasant and easy. We always aim to provide competitive prices along with a straightforward experience. Hiscox Support Team Reviews@hiscox.com

Andrew

Ověřeno Feefo

Surrey

1 year ago

Co říká Andrew o Hiscox Insurance:

Very simple process to get insured

I was looking for PI insurance. The Hiscox website was simple to use and I was able to get a very competitively priced quote in a few minutes. The ability to pay by monthly direct debit at no extra...

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Susana

Hiscox Insurance

1 year ago

Dear Andrew, Thank you for your constructive review. We are happy to know you found the website easy to navigate. It is always one of our main goals to quickly and accurately service our customers with competitive prices. Hiscox Support Team Reviews@hiscox.com

Alan Howard

Ověřeno Feefo

1 year ago

Co říká Alan Howard o Hiscox Insurance:

Quick to the point and affordable

Susana

Hiscox Insurance

1 year ago

Dear Alan, Thank you for your positive review. Providing a quick service to our customers with competitive prices is always one of our main goals. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Easy to set up and very reasonably priced.

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for your review. We are please you found the process of getting insured with Hiscox easy and the price reasonable. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Unhelpful customer service

inability to remove auto renew - even after calling they refused to help, yet FCA state they should

Susana

Hiscox Insurance

1 year ago

Dear Customer, I am sorry to hear you had a frustrating experience, this is certainly not the level of service we expect for our customers. In order for us to look into this in more details, could you please send us a complaint information (if you have one) and a little more background on your issue to reviews@hiscox.com. We can then direct this to the appropriate team who will look into this. Thank you in advance. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Ver satisfactory

I could cover all of the elements of my business through the online service that Hiscox provides and be made aware of other areas in the business that can also be insured.

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for your positive review. We are glad to receive your positive feedback and happy to know that you had all the information needed to make the best choice for your business. Hiscox Support Team Reviews@hiscox.com

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Susana

Hiscox Insurance

1 year ago

Dear Customer, Thank you for your positive review. Hiscox Support Team Reviews@hiscox.com

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Hiscox Insurance

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?