Merchant Logo

Ressenyes de The Cumberland

Valorat
Excepcional

Kinder Banking - It's In Our Nature

Servei
4.9
/5
Producte
4.6
/5

5

4

3

2

1

1,972

178

21

10

10

2,191

valoracions de l'últim any

Mostrant 9,348 ressenyes
MJ
Mrs Jones
Tewksbury
13 hours ago
Què Mrs Jones va dir sobre The Cumberland:
Marvellous service
Always had great service with a personal touch
Data de la compra: 29/04/2024
0
Compartir
Client de confiança
14 hours ago
I was able to telephone the Cumberland to discuss a savings account. I was given a convenient time when an advisor would call me. The advisors help and assistance was exceptional and made the whole pr...
Read all
Data de la compra: 29/04/2024
0
Compartir
Client de confiança
14 hours ago
Easy friendly service.
Easy to arrange appointments if something could not be completed over the phone E.G face to face form signing. Helpful and friendly attitude when discussing options, this was appreciated as I have bee...
Read all
Data de la compra: 29/04/2024
0
Compartir
MS
Mrs Smith
14 hours ago
Què Mrs Smith va dir sobre The Cumberland:
Great service
The service was excellent in sorting out a new investment. The process was very quick and easy and Karen was very helpful with any queries we had and was very responsive in all communications with her...
Read all
Data de la compra: 29/04/2024
0
Compartir
Client de confiança
19 hours ago
Kind. Patient and accurate.
They went through everything in detail at a pace I could handle to help ke make an informed decision
Data de la compra: 27/03/2024
0
Compartir
MA
Mr Annels
Kingstown Branch
1 day ago
Què Mr Annels va dir sobre The Cumberland:
Staff polite and good to communicate with.
We were informed of alternative products available to us. The assistant was knowledgeable and clearly explained options.
The overall experience was relaxed and comfortable.
Data de la compra: 26/04/2024
Merchant Logo
PaulM
The Cumberland
19 hours ago
Thank you for leaving such a positive review Mr Annels, we really do value your feedback. Customer Experience is our priority and we are delighted that you have been so happy with the service that Hope provided.
0
Compartir
Client de confiança
1 day ago
Everything went smooth when i opened my i.s.a
Everything was handled professionaly
Data de la compra: 26/04/2024
0
Compartir
Client de confiança
1 day ago
Good communication
Data de la compra: 22/04/2024
0
Compartir
Client de confiança
1 day ago
Acceptable
Acceptable
Data de la compra: 25/04/2024
0
Compartir
Client de confiança
2 days ago
Extremely pleasant and helpful. A pleasure to speak to. Would definitely recommend them.
Data de la compra: 27/04/2024
0
Compartir
Quant a The Cumberland
As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet.

Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages.

We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.
Read all
Cumberland House, Cooper Way, Carlisle, Cumbria, CA3 0JF, United Kingdom
Award

Feefo Trusted Service Awards

Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.

Per què confiar en les ressenyes de Feefo?

Quant a The Cumberland

As a cornerstone of the Cumbrian landscape for over 170 years The Cumberland is one of the region’s most familiar and trusted businesses. We’re here to create a banking experience that’s kinder to people and planet.

Our business is to help people realise and achieve their financial goals. Whether it’s looking for that first place of your own, more space for your growing family, or a change of lifestyle and the challenge of running your own hospitality business, our experts can support you with straight-forward advice and an award-winning range of mortgages.

We aim to provide exceptional customer experiences, and working with Feefo helps us to understand whether we’re making this happen. Thanks to all our customers who have provided us with feedback to help us continue to improve our business and help us deliver ‘kinder banking’.