Ticket for account charges but no contact or resolution yet in over 1 month
Initial contact on 13.9.17 was good, contacted evoice regarding an account charges error & being double charged for 3 separate accounts. However since then, I'm utterly disappointed by the lack of...
Llegeix més
Customer Support
eVoice
8 years ago
Hi Peter,
Thanks for taking the time to provide us with this feedback. We’re really sorry that your original enquiry has been mishandled, and you are yet to receive a satisfactory response from our team. We have escalated your support ticket with the management team and you can expect to hear from us within the next 24 hours.
1
Compartir
TC
Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre eVoice:
its great
excellent
1
Compartir
Client de confiança
Verficada per Feefo
8 years ago
Good service
0
Compartir
TC
Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre eVoice:
Great
Good service and good quality of calls. Customer service is great just sometimes hard to get through but they do call back
0
Compartir
Client de confiança
Verficada per Feefo
8 years ago
So easy
Very easy to set up no hassle
1
Compartir
Client de confiança
Verficada per Feefo
8 years ago
Havnt used it much yet.
0
Compartir
Client de confiança
Verficada per Feefo
8 years ago
Great Service
Quick & responsive
0
Compartir
Client de confiança
Verficada per Feefo
8 years ago
Easy!
Very easy set up
0
Compartir
Client de confiança
Verficada per Feefo
8 years ago
Excellent service
No troubles been a great experience
0
Compartir
TC
Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre eVoice:
Other then that it has been trouble free
I am struggling to get a voice mail connected to business hours only. Nobody wants to help me.
Customer Support
eVoice
8 years ago
Hi Dan,
Thank you for sharing your experience. We apologize for any inconvenience caused, your feedback is really important to us and we continually look for ways to enhance our customer’s experiences. Your feedback has been passed onto the relevant team and will be looked into ASAP. Thanks again!
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
