Delivered very quickly, had a slight issue with one of the light sets. Emailed to explain the fault, received a very quick response and a replacement set sent out straight away.
I would definitely...
Llegeix més
Xmas Direct
XmasDirect
3 years ago
Thank you for the fantastic review. I'm sorry to hear there was an issue with the light sets but I'm glad we could rectify that so quickly for you. I hope you enjoy your lights, have a Merry Christmas when it comes :)
Excellent service. Came quicker than expected and it was very good quality garland
Xmas Direct
XmasDirect
3 years ago
Thank you for the great review. We hope you love your garland!
Ressenyes sobre un producte
Data de la compra: 18/11/2022
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Client de confiança
Verficada per Feefo
3 years ago
Item not received yet due to postal strike delays, wish they had used another courier and then item would have arrived in good time. Now been waiting over a week and no idea when it will turn up as...
Llegeix més
Xmas Direct
XmasDirect
3 years ago
Hello, thank you for taking the time to leave us feedback. We are really sorry to hear your parcel hasn't arrived with you yet, as you mentioned in your review this is due to postal strikes which are currently causing delays. This is completely out with our control and we are trying our absolute best to get parcels out to customers on time. The postal strikes are causing delays across the whole courier network, so even when we use other couriers we cannot guarantee delivery within the two days. Upon checkout on our website there is a message above the 'proceed to checkout' button where we explain that delivery times are less reliable than usual, and that there is also a knock-on effect with other couriers. This is also mentioned again in your order confirmation.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
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Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
