We paid £3.00 postage and packing for this order which took one week to arrive?
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the time taken for you to receive your order.
I can see from the information on your order that it was placed with our Royal Mail Standard Delivery service.
We do state on our Delivery Information page that any orders placed using this method can take 3 - 5 working days (excluding weekends) in order to arrive with customers.
For customers who would prefer to receive their order quicker, we do offer a Next Working Day Delivery service which is fulfilled via courier.
Kind regards,
Sam
Post Office Shop Customer Care Team
Ressenyes sobre un producte
Data de la compra: 04/05/2018
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Client de confiança
Verficada per Feefo
8 years ago
fast and efficient
Ressenyes sobre un producte
Data de la compra: 04/05/2018
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TC
Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Post Office Shop:
They deliver good products at a good price, but the paperwork sent with the order was all wrong and confusing - it contained details of somebody else's order.
Ressenyes sobre un producte
Data de la compra: 30/04/2018
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TC
Trusted Customer
Verficada per Feefo
8 years ago
Què Trusted Customer va dir sobre Post Office Shop:
Product delivery was very very slow. 2nd Class Post should be two/three working days and this took five. Not good by today's standards by parcel carriers.
Sam
Post Office Shop
8 years ago
Good morning,
Thank you for your feedback.
Please accept my apologies that you were unhappy with the time taken for you to receive your order.
I can see from the information on your order that you placed it using our Royal Mail Standard Delivery option.
We do state on our Delivery Information that orders that use this delivery method can take 3 - 5 working days (excluding weekends) in order to arrive with customers.
As you have commented that your order arrived on the fifth day after placing it, it did arrive within the specified timeframe.
For quicker deliveries, we do offer all of our customers a Next Working Day Delivery Service which is fulfilled via courier.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
