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Ressenyes de Wotif | Opinions d'atenció al client per a | https://www.feefo.com/reviews/wotif-australia Feefo

Mostrant 101,308 ressenyes

Client real

11 years ago

Have always been nothing but efficent and helpful with all my dealings

Client real

11 years ago

While the old Wotif website may look less attractive it was easier to navigate. My…

While the old Wotif website may look less attractive it was easier to navigate. My searches were for Sydney and I found the new website slower and less functional. Also the new website looks like...

Llegeix més

Wotif Australia

Wotif

11 years ago

We’re sorry to hear you don’t like our new design. Our new look brings many new features and great deals that we were previously unable to offer. While we know it feels different, we’re confident that our customers will enjoy the new benefits on offer. If you’d like more information, please visit http://www.wotif.com/promo/new.

Client real

11 years ago

Easy to use and good coverage of accommodation even in the country.

Client real

11 years ago

I noticed the webpage has changed since I last used Wotif. I used to get a…

I noticed the webpage has changed since I last used Wotif. I used to get a "Tax Invoice" with Wotif's ABN Number and GST component in the email. I didn't get it this time. If this is going to the...

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Client real

11 years ago

It is a great booking service; easy to follow and use. I love the Mystery…

It is a great booking service; easy to follow and use. I love the Mystery Deals!

Client real

11 years ago

I have called three times & expecting call back from WOTIF byt nothing yet - very…

I have called three times & expecting call back from WOTIF byt nothing yet - very disappointed regards w picken

Wotif Australia

Wotif

11 years ago

We’re really sorry to hear that our level of service didn’t meet expectations. I’ve shared your feedback with our priority escalation team, and someone will get in contact as soon as possible.

Client real

11 years ago

But could be better. not as easy to use now. can't see all listings and…

But could be better. not as easy to use now. can't see all listings and dates available like before.

Client real

11 years ago

Disgusted! !!

Wotif Australia

Wotif

11 years ago

Thanks for your feedback. If you faced a particular issue throughout the booking process, we'd love to hear about it to help us improve. Please get in touch with our customer support team at https://www.wotif.com/service/ so we can assist.

Client real

11 years ago

I have still not received feedback on my refund request

Wotif Australia

Wotif

11 years ago

We're sorry to hear about the delay. Could you kindly get in contact with us at https://www.wotif.com/service/ so we may look into this further.

Client real

11 years ago

Preferred how the old website had the grid of individual night prices and hotels! Perhaps…

Preferred how the old website had the grid of individual night prices and hotels! Perhaps you could give consumers a choice of how their information comes up? Like the old grid form or a total price...

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