Great product, delivered quickly and on time. Was able to get floorings of our choice and all accessories, like beading, radiator pipe surrounds, skirting, architrave and top quality underlay...
I was not happy with the sales advice and after sales service. When I reported the fact that the pack I opened was not as I had been previously advised and reassured by a sales consultant. It...
Llegeix més
Darren
Wood Floor Warehouse
7 years ago
I am sorry that you were not pleased with the product overall.
With all real wood floors, natural variations in colour are not uncommon. This is something that is unavoidable when buying any type of natural flooring in stone or wood, especially in more rustic grades. We do explain this on our website and we also recommend buying a little extra for waste, so if you do receive some planks that you are not pleased with, there is enough product to complete your installation.
Excellent choice of unusual laminate flooring finishes and all at great prices - I have a portfolio of 5 properties and have used Robinwood and Eurogrey oak a few times. Helpful staff in the showroom...
Llegeix més
Ressenyes sobre un producte
Data de la compra: 01/02/2019
0
Compartir
Client de confiança
7 years ago
Got what we needed, at good price & in good time.
Ressenyes sobre un producte
Data de la compra: 14/11/2018
0
Compartir
CU
Customer
7 years ago
Què Customer va dir sobre Wood Floor Warehouse:
Great service, very helpful floor look great
Thanks
By not treating their customers like potential criminals more or less accusing me of trying to get 2 more packs of flooring when everyone one in 2 of the packs were damaged! And review their...
Llegeix més
Darren
Wood Floor Warehouse
7 years ago
I am sorry that you are unhappy with your experience at Wood Floor Warehouse.
All of our products are insured against courier damage, but like any company using couriers to deliver goods, we must ask that they are checked on delivery (or within 24hrs).
It was stated that you had 2 completely damaged packs, but no evidence was ever provided to us of this, and the goods were not signed for as damaged. We were only notified 2 weeks after you had received the goods.
With our any proof of damage, unfortunately, we cannot issues refunds or replacements.
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
