The price and quality of the flooring was great. Customer service was second to none. There was an issue with the independent courier company and customer service handled it quickly. I would have no...
Firstly, there were a lot of faulty items in the laminate I bought. Secondly, to call the company costs 55 cent per minute (commercial mumber starting from 0845). Thirdly, there was an answering...
Llegeix més
Darren
Wood Floor Warehouse
7 years ago
Thank you for your feedback.
Unfortunately, we cannot answer calls outside our trading hours, but someone should have come back to you if a message was left. I will look into this to ensure that it is not repeated.
Our 0845 number is free of charge from all landlines and we don't add any costs when using this number. However some mobile operators do add a small charge, but this is not something that we benefit from. We are in the process of adding a new number for our customers to avoid any charge when using a mobile network, but you can also call any of our stores (listed on our website) for free or of course use our online chat and email.
Any damaged goods received, can be replaced or refunded provided they are signed for as damaged, or if damage is reported within 24hrs of receipt. Please contact our team on 02891 456611 and we can investigate this
Really good friendly service, the products we have appear to be what WFW say they are in so far as design and manufacture. There was a problem with delivery which, to be fair, was out of the hands of...
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
