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Ressenyes de Wightlink

Valorat
Excel·lent

The leading Isle of Wight ferry operator, linking the Island with the mainland through three convenient ferry routes.

Servei
4.5
/5
Producte
4.5
/5

5

4

3

2

1

3,972

1,146

318

118

172

5,726

valoracions de l'últim any

Mostrant 8,852 ressenyes
BE
Bethany
1 year ago
Data de la compra: 18/02/2024
Què Bethany va dir sobre Wightlink:
No worry cancellations
Had an issue but was allowed to get an earlier ferry. Issue was well communicated always an easy ferry
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Charlotte
Wightlink
1 year ago
Dear Bethany, Thank you for your review. We are glad to hear that the staff were able to help accommodate you on to an earlier ferry after some issues which were communicated well. Thanks again and we look forward to welcoming you onboard again soon.
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TE
Terence
1 year ago
Data de la compra: 18/02/2024
Què Terence va dir sobre Wightlink:
We have used this route a number of times and have always found the staff to be helpful and courteous. We had to change the ferry time at short notice and were accommodated without any issues
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Charlotte
Wightlink
1 year ago
Hello Terence, Thank you for your review. I am glad that your experience travelling with Wightlink is always a good one and you found our teams to be helpful with amending your booking. We look forward to seeing you onboard again soon.
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HE
Helen
1 year ago
Data de la compra: 18/02/2024
Què Helen va dir sobre Wightlink:
On this journey the ferry was warm, clean and ran on time so good service. However the price of a crossing is too much. I have elderly relatives on the island who I need to visit much more often,...

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Charlotte
Wightlink
1 year ago
Hello and thank you for your feedback. I am pleased to hear that your recent travel with us was a positive experience however, I am sorry you find the fare prices too high. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you again Helen and I hope the above helps.
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TE
Terry
1 year ago
Data de la compra: 22/02/2024
Què Terry va dir sobre Wightlink:
With problems at Portsmouth which I had booked on the 1600hrs sailing, I phoned Wightlink and they were very helpful in changing my sailing to Lymington which saved me waiting approximately 2 hours...

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Charlotte
Wightlink
1 year ago
Hello Terry and thank you for your review. My apologies for the disruption to your original sailing however, I am very pleased to hear that the staff in our Wightlink Contact Centre were so helpful in amending your booking to our Lymington to Yarmouth route to save waiting in Portsmouth. Thank you again and hope to see you again soon.
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KE
Kevin
1 year ago
Data de la compra: 24/02/2024
Què Kevin va dir sobre Wightlink:
Terrible service and very expensive, we had a better ferryservice 40 yearsi
Unable to book any ferries from fishbournre all blanked out
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Charlotte
Wightlink
1 year ago
Hello Kevin, My apologies that you had trouble booking through our website. Some days, we are extremely busy and would always advise to book in advance to avoid disappointment. With regards to pricing, we use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsided). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Keep an eye on our 'offers' tab on our website for ideas on ways to save. I would also recommend to sign up for our newsletter, if you haven't already done so, to keep up to date with all of our latest offers. Thank you for your feedback and we hope to see you onboard again soon.
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JA
Jane
Worthing
1 year ago
Data de la compra: 23/02/2024
Què Jane va dir sobre Wightlink:
Simply excellent
I've never had a bad experience sailing with Wightlink. Always so accommodating, even when I book the wrong time!!
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Charlotte
Wightlink
1 year ago
Hello Jane, Thank you for your review. We are very pleased to hear that you have always had such a positive experience when travelling with Wightlink. Mistakes can happen and our team will always do their best to help where they can so again, it's great to see they were so accommodating. Thanks again and we look forward to seeing you onboard soon!
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JA
James
Totland Bay
1 year ago
Data de la compra: 19/02/2024
Què James va dir sobre Wightlink:
On time smooth sailing!
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Charlotte
Wightlink
1 year ago
Hello James, Thank you for your review. We look forward to seeing you onboard again soon.
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KE
Keith
1 year ago
Data de la compra: 21/02/2024
Què Keith va dir sobre Wightlink:
The ferry left on time and arrived on time what more can you possibly wish for.
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Charlotte
Wightlink
1 year ago
Hello Keith, Thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and look forward to welcoming you onboard again soon.
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JAMES
1 year ago
Data de la compra: 20/02/2024
Què JAMES va dir sobre Wightlink:
Simple and effective on-line booking
Very simple to use and effective website for booking and changing if necessary
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Charlotte
Wightlink
1 year ago
Hello James, We are pleased to hear that you found our website to be user friendly when making and amending bookings. Thank you for sharing your review.
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LY
Lynda
East Cowes
1 year ago
Data de la compra: 23/02/2024
Què Lynda va dir sobre Wightlink:
Very helpful staff.
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Charlotte
Wightlink
1 year ago
Hello Lynda, Thank you for your review. I am glad that you found our teams at Wightlink to be so helpful when travelling with us. We look forward to seeing you onboard again soon.
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Quant a Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.
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Gunwharf Terminal, Gunwharf Road, Portsmouth, Hampshire, PO1 2LA, United Kingdom
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Quant a Wightlink
Wightlink provide an award-winning ferry service between the Isle of Wight and Hampshire, bringing 4.3 million people together every year. With three convenient routes and eight well-equipped ferries, we connect you with loved ones, business meetings, holidays, tradespeople, festivals, deliveries, wildlife and everything in between. We’re true believers that your getaway starts on board, which is why we’ve fitted our ferries to the highest standards. Relax under the warm Solent sun on our outside decks, let the kids roam free in our play areas and taste some of the Isle of Wight’s finest food and drink in our cafés.