Apparently, unknowingly signed up for continued purchases, very difficult to cancel
Christian Evans
The Westminster Collection
18 days ago
Hi, I'm sorry to hear that you found cancelling a subscription difficult. There are two ways a subscription can be cancelled, either through your online account under 'My Subscriptions', or by contacting us directly.
I can see that there was some trouble cancelling online as you were attempting to remove your payment card details before cancelling the subscription. Now that the subscription has been cancelled, you can remove payment details from your account.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
18 days ago
Hi, I'm sorry that you were unhappy with your order. We offer a free returns service should you not be satisfied with an order, and you can return any order within 30 days of it being sent. Details of how to do it will be shown on the reverse of the item's invoice.
Kind regards,
Christian
Thanks for the 5-star rating. “Perfection in a coin” is great to hear — I’m really pleased the whole experience felt first class, from ordering through to delivery.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
19 days ago
Thanks for the 5-star rating. A brilliant keepsake for your granddaughter — glad it arrived quickly and felt just right.
Kind regards,
Christian
Data de la compra: 10/04/2026
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Mr P Caban
Verficada per Feefo
GBR
21 days ago
Què Mr P Caban va dir sobre The Westminster Collection:
Excellent , always very helpful and used as special gifts for overseas family.
Christian Evans
The Westminster Collection
19 days ago
Hi, thanks for the 5-star rating. Great to hear they make such meaningful gifts and the service has been helpful.
Kind regards,
Christian
Ressenyes sobre un producte
Data de la compra: 10/04/2026
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Client de confiança
Verficada per Feefo
21 days ago
Delivery would have been good ???
Christian Evans
The Westminster Collection
19 days ago
Hi, I’m sorry for the uncertainty around your delivery. Your order was dispatched on 20th April and is currently on its way, so it’s still within the expected delivery timeframe. If it hasn’t arrived within 10 days of dispatch, please get back in touch so this can be looked into.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
19 days ago
Hi, I’m sorry for the uncertainty around your delivery. Your order was dispatched on 20th April and is currently on its way, so it’s still within the expected delivery timeframe. If it hasn’t arrived within 10 days of dispatch, please get back in touch so this can be looked into.
Kind regards,
Christian
Data de la compra: 10/04/2026
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Mr J Callaghan
Verficada per Feefo
GBR
21 days ago
Què Mr J Callaghan va dir sobre The Westminster Collection:
Hi, I'm sorry that this was your experience. This isn't the service we aim for. I hope that we can do better for you in the future.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
19 days ago
Hi, I’m sorry for the delays and issues you’ve experienced; that’s not the standard we aim for. I hope that we can do better for you in the future.
Kind regards,
Christian
Data de la compra: 10/04/2026
0
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MD
Mr N Darlington
Verficada per Feefo
22 days ago
Què Mr N Darlington va dir sobre The Westminster Collection:
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
