I have been ordering from the Westminster collection for years and I have always been very happy with the items and the call staff when I have phoned them.
Ressenyes sobre un producte
Data de la compra: 24/03/2026
0
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MS
Mr R Shrimpton
Verficada per Feefo
GBR
1 month ago
Què Mr R Shrimpton va dir sobre The Westminster Collection:
It was easy to cancel my subscription but I did not ask them to give me a subscription in the first place.
Christian Evans
The Westminster Collection
1 month ago
Hi, thanks for your review. I’m pleased the cancellation process was simple, although I’m sorry the subscription details didn’t come across clearly at the time of ordering.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
1 month ago
Hi, I’m sorry the subscription details didn’t come across clearly. This information is provided on the product page and in the order confirmation emails for a subscription product, however, I’m sorry this wasn’t clear. As multiple pin badges were ordered, this started more than one subscription, which is why you received several parcels.
I can see the subscriptions have now been cancelled, and any unwanted items can be returned free of charge using the details on the invoice.
Kind regards,
Christian
Data de la compra: 04/03/2026
0
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Client de confiança
Verficada per Feefo
1 month ago
all good
Ressenyes sobre un producte
Data de la compra: 23/03/2026
0
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MC
Mrs LC Collier
Verficada per Feefo
1 month ago
Què Mrs LC Collier va dir sobre The Westminster Collection:
I generally get pretty good service from Westminster, although sometimes orders can take an age to come through. Otherwise, products on offer are second to none. There has only been extremely rare...
Llegeix més
Christian Evans
The Westminster Collection
1 month ago
Hi, thanks for the rating — I’m really pleased to hear you continue to receive good service overall and that any issues have been handled quickly and professionally when they’ve arisen.
I appreciate your feedback around delivery times and presentation on occasion, and I’m sorry when these haven’t met expectations. It’s helpful to hear this, and I’m glad those instances were resolved promptly.
Kind regards,
Christian
Ressenyes sobre un producte
Data de la compra: 23/03/2026
0
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MP
Mr A Proctor
Verficada per Feefo
GBR
1 month ago
Què Mr A Proctor va dir sobre The Westminster Collection:
One word POOR still not recieved coins after 4 weeks of waiting but not only that they have taken another payment for something that im unaware of ive questioned the extra payment and apparently ive...
Llegeix més
Christian Evans
The Westminster Collection
1 month ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
Ressenyes sobre un producte
Christian Evans
The Westminster Collection
1 month ago
Hi, I’m sorry for the concern this has caused. Your order was placed on 22/03 and dispatched on 26/03, so it is still within the expected 10 working day delivery window, although I understand it’s frustrating not to have received it yet. If the item hasn’t arrived by 10/04, please contact us at enquiries@westminstercollection.com - this extended time is due to the Bank Holiday.
To clarify, only the initial order has been charged for. While the item is part of a subscription, no further payments have been processed. As the first item has now been sent, the subscription can be cancelled through your online account by heading to “My Subscriptions”..
I hope this helps clarify the current situation with your order and subscription.
Kind regards,
Christian
Els nostres premis independents reconeixen les millors marques pel servei al client. Els guanyadors es decideixen en funció de les valoracions que reben dels seus clients.
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Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
