Volvo Car Insurance ja no és un client actiu de Feefo
Mostrant 432 ressenyes
Client de confiança
Verficada per Feefo
2 years ago
the process could have been easier
I was not kept as well informed as to the progress of my claim by my claim handler and he didn't call back when he said that he would.
Customer Care
Volvo Car Insurance
2 years ago
Many thanks for providing such valuable feedback.
I am so sorry that on this occasion our normal high level of service was not met and that you were not kept up to date with regular communication and your calls not returned. We do take this very seriously and will be addressing this with the file handlers and their line managers to ensure that this poor level of service is addressed. Once again, many thanks for bringing this to our attention.
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Client de confiança
Verficada per Feefo
2 years ago
Generally very happy
Very well in general
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Client de confiança
Verficada per Feefo
2 years ago
An excellent professional service
Kept me updated along the way and returned my car in a showroom condition
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ER
Eric
Verficada per Feefo
Wimborne, Dorset
2 years ago
Què Eric va dir sobre Volvo Car Insurance:
Yet to confirm you have accepted a no-fault claim.
Accident report forms did not have a return envelope, hence wrong address used initially and forms returned!
Accident team could only return call...
Llegeix més
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Client de confiança
Verficada per Feefo
2 years ago
Very smooth experience. Everything happened with no fuss
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Client de confiança
Verficada per Feefo
2 years ago
Unnecessary
Poor quality hire car
Need better communication
1
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RO
Robert
Verficada per Feefo
Bridgnorth
2 years ago
Què Robert va dir sobre Volvo Car Insurance:
Not impressed at all
I thought the claim took far too long ( nobody else was involved & I had a high excess to contribute) plus I had to chase my claim up 3 times, which means being on hold to 3 different parties. Volvo...
Llegeix més
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Client de confiança
Verficada per Feefo
2 years ago
Very helpful and efficient friendly staff
Very efficient and staff very helpful throughout a difficult time.
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AN
Andrew
Verficada per Feefo
Badluarach
2 years ago
Què Andrew va dir sobre Volvo Car Insurance:
Excellent service
Excellent service and communication. Vehicle recovered, repaired and delivered. Hire car available from day one until my vehicle repaired and returned
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CA
Carole
Verficada per Feefo
Dundee
2 years ago
Què Carole va dir sobre Volvo Car Insurance:
Excellent service from the start and most efficient, repair done to a high standard and in a short period of time,
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
