Everything went perfectly. Agent communicated well, all tickets for travel and reservations we're there when they were supposed to be. Hotels were great. What more can you ask? Would certainly use...
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Ressenyes sobre un producte
Data de la compra: 29/02/2016
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Client de confiança
Verficada per Feefo
10 years ago
Efficient and fair. Good value. Hotels sensibly chosen near stations!
The hotels were not up to 4 star standards, very old fashioned and antiquated . We were given the worst rooms in the hotel, and were told we couldn't upgrade as booked with Secret Escapes!
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Perfect to book with for an easy break away as everything (bar hotel transfer) is booked for you.
Viva Holidays
Viva Holidays
10 years ago
Thank you for bringing this issue to our attention.
We do value our customer’s feedback very highly and rely on such comments to allow us a real insight into the service we provide.
Please could you email us your complaint to support@viva-holidays.co.uk and one of our Customer Service Representative will be in touch with you.
Viva Holidays
Ressenyes sobre un producte
Data de la compra: 14/02/2016
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Client de confiança
Verficada per Feefo
10 years ago
Good service, but the needed more clear communication in regards to airport to hotel transfers
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
