Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Utility Point

https://www.utilitypoint.co.uk/

Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.

Servei

valoracions de l'últim any

Mostrant 302 ressenyes

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

Communicated well so far. Transfer not yet completed.

Trusted Customer

Bingley West Yorkshire

7 years ago

Què Trusted Customer va dir sobre Utility Point:

just did their job well

Client de confiança

7 years ago

Just signed up and they seem okay to me. Helpful and knowledgeable.

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

So far the service has been excellent with regular updates informing me how the switch is going and what stages have been completed.

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

Answer the phone. Call back when requested. Send passwords when they are requested. Don't bother with drivel about your mission.

India

Utility Point

7 years ago

Hi Ian, thank you for your comment. We're sorry that your experience with us so far has resulted in us receiving a 1* review and we would like to resolve this for you. If you would like us to call you to discuss any concerns and queries, please advise this and we will request this for you. Thank you, Utility Point.

Client de confiança

7 years ago

Excellent customer service and straightforward process

Straightforward and easy process to switch my utility supply with this company... all followed up with speedy documentation in the post and online. The customer service staff and point of contact on...

Llegeix més

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

took a while to understand website

all went through easily. Getting tariff information could be easier

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

I have joined utility point about a week ago and I found their services excellent I phone them about a query about my tariff and they was very helpful to explain it to me and I did not have to wait...

Llegeix més

Client de confiança

7 years ago

Sent 2 emails without reply once I set up my account. All I wanted was to change the DD date. Ended up having to call a week later as I still hadn't heard and still couldn't get thought to anyone. I...

Llegeix més

India

Utility Point

7 years ago

Hi there, thank you for your comment. We're sorry to hear this as this is not a good first encounter as you mention. We would like to advise that we have listened to our customers feedback and although the voicemail service proved popular with most customers, we understand this does not suit all. You will be able to call to speak to an adviser and now have the option to hold. Thank you, Utility Point.

Trusted Customer

7 years ago

Què Trusted Customer va dir sobre Utility Point:

Good

Good and easy to use

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