Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Servei
0
/5
5
4
3
2
1
0
0
0
0
0
0
valoracions de l'últim any
Utility Point ja no és un client actiu de Feefo
Mostrant 302 ressenyes
Client de confiança
5 years ago
It's an easy set up and I am saving money the app is easy to use and the reminder to send a meter reading for me is unavailable as I tend to forget it means my bills will always be accurate.
2
Compartir
Client de confiança
5 years ago
They did everything from the moment I joined and took all the pressure off trying to sort thing out, so was very pleased with the service
2
Compartir
JE
Jean
5 years ago
Què Jean va dir sobre Utility Point:
All ways helpful
Yes we would recommend
0
Compartir
TO
Tom
Pershore
5 years ago
Què Tom va dir sobre Utility Point:
Tophole! I have no citicism at all of their service.
0
Compartir
PE
Peter
5 years ago
Què Peter va dir sobre Utility Point:
No major problems
0
Compartir
CE
Ceri
Bridgend
5 years ago
Què Ceri va dir sobre Utility Point:
New Tariff - but not a new customer
Well I've been a customer for one year and just changed tariff but I'm being treated as a new customer
India
Utility Point
5 years ago
Hi Ceri, thank you for your review. Could you advise us further of your concerns? Thank you, Utility Point.
CE
Ceri
5 years ago
I've just checked my correspondence with Utility Point and I was wrong sorry - not being treated as a new customer after all. One thing though that has concerned me in the past and still does is my monthly submission of Meter readings - when do you think you will be installing smart meters? Apart from this year I am often away in my Campervan and wouldnt normally be able to provide a monthly reading.
India
Utility Point
5 years ago
Hi Ceri, thank you for your response. We are already in phase 1 of supporting SMETS2 meters where we can connect to these meters remotely but at the moment we do not use the technology to the full extent. Therefore, for the short period of time we ask our customers to continue submitting their readings. Very soon we will start installing the smart meters, indoor displays and we will start using SMETS2 to their full potential. Thank you, Utility Point.
0
Compartir
Client de confiança
5 years ago
good deal
the change over from e on was smooth and faultless
0
Compartir
AN
Anthony
5 years ago
Què Anthony va dir sobre Utility Point:
Would have been 5 star but a telephone to UP did not answer my concern
0
Compartir
ER
Eric
5 years ago
Què Eric va dir sobre Utility Point:
Very helpful
Very helpful on renewing my contracts am elderly and they didn’t hurry me and listened to what I said
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.