Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Cruise Megastore /Travel Megastore

Mostrant 2,186 ressenyes

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Don't know what's happening

Was promised a brochure would be sent out.... Here it is 4 weeks out Can't find my details...don't know what's happening Don't know if i have a room allocated Etc etc etc No contact since they took...

Llegeix més

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to provide your feedback. Please be assured we will have somebody contact you shortly regarding your upcoming trip.

Trusted Customer

6 years ago

It is 13 days out and still no contact to confirm room or port etc Want to know can i add a person to the room

Data de la compra: 16/08/2019

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Excellent service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to rate your experience.

Data de la compra: 25/10/2019

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Very good service

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks Barry for posting your feedback.

Data de la compra: 25/10/2019

Client de confiança

Verficada per Feefo

6 years ago

As I did not authorised the customer service to withdraw my credit card for the total amount, she did not wait until she get through to me via my mob, I am not happy at all as I am still confirming...

Llegeix més

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We apologise you feel like this and we would like to take the time to hear your concerns. We will be in touch with you shortly.

Data de la compra: 25/10/2019

Trusted Customer

Verficada per Feefo

Caloundra

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Still waiting for room allocation and ticket being sent

Getting some in the phillapens when calling your company In Helensvale

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your comments; we would like the opportunity to rectify this. Please be assured, we will get the right consultant to discuss this further.

Data de la compra: 25/10/2019

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Happy cruiser

Very helpful and informative

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thanks Tracy for posting your feedback.

Data de la compra: 10/10/2019

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Fantastic experience.

Great customer service by Linda. Very helpful.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Data de la compra: 24/10/2019

Trusted Customer

Verficada per Feefo

Brisbane

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Easy and efficient cruise booking service

Very efficient. We needed a wheelchair accessible cabin. Cruise Mega Store helped us book our first cruise. They made it easy and guided us through the process.

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We put customer experience and satisfaction as our priority and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Data de la compra: 22/10/2019

Client de confiança

Verficada per Feefo

6 years ago

Easy to talk to and the arrangements were confusing because of my efforts a

Yes will recommend

Karen King

Cruise Megastore /Travel Megastore

6 years ago

It was great to work with you and we appreciate the time you’ve taken to write such a positive comment, thank you.

Data de la compra: 20/10/2019

Trusted Customer

Verficada per Feefo

6 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

As we already knew what we were purchasing it was a matter of ringing up and getting it over the phone. It was good they arranged cabins for my parents beside ours. The only thing that is annoying...

Llegeix més

Karen King

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future. I'll be sure to pass this review on to all departments.

Data de la compra: 14/10/2019

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