Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de Cruise Megastore /Travel Megastore

http://www.cruisemegastore.com.au/

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Mostrant 2,184 ressenyes

Trusted Customer

Sydney

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

I could not fault the service that they provided. It was very prompt and efficient.

Data de la compra: 05/06/2017

Client de confiança

9 years ago

They were responsive to our requests for information and followed up our unanswered questions promptly and with with detailed answers.

Data de la compra: 02/06/2017

Trusted Customer

Wantirna.Vic.3153

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Was very impressed with Joshe's immediate reply frm on on line late night e mail.I knew what I wanted and Josh proficiently answered all my questions re cruise and a few days in Honololulu.He then...

Llegeix més

Data de la compra: 14/06/2017

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Our sales assistant was Joseph Alam, He was courteous and very efficient in doing everything for us.

Data de la compra: 07/06/2017

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Very helpful advised us of change rooms

Data de la compra: 24/05/2017

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Fantastic Experience

amazing service just awesome to travel agent to book your cruise or tour with

Data de la compra: 17/05/2017

Trusted Customer

Eight Mile Plains

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

I was happy to receive a great cabin on Pacific Aria at the last moment

Good feedback and return call to advise of a great offer on Pacific Aria.

Data de la compra: 29/05/2017

Trusted Customer

sydney

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

Unprofessional....Slow...Dis-organised..overpriced...unaware

Bad...Terrible actually.....Not organised did not do as they said...unprofessional...slow...were more interested in talking about the weather...quoted more than retail price. Nearly lost the booking...

Llegeix més

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. Sorry for any inconvenience caused, however we understand that you brought this to the attention of our cruise team leader on the day. Further to this he will ensure all training requirements are addressed where necessary. We look forward to restoring your faith in our customer service between now and your cruise date. If you have any further questions or queries then please feel free to contact our cruise team.

Data de la compra: 26/05/2017

Client de confiança

9 years ago

My consultant was Riannan Chase

My consultant was Riannan Chase. Excellent customer service. Would highly recommend to others. No question was too small and she returned calls promptly. Hope the cruise now is just as good.....

Data de la compra: 24/05/2017

Trusted Customer

9 years ago

Què Trusted Customer va dir sobre Cruise Megastore /Travel Megastore:

no flights to Sydney no flight arranged Auckland to Melbourne ?

Why did you not arrange any accommodation inNZ. WHY WOULD I GO TO AUCKLAND JUST TO GET ON A PLANE TO GO HOME???????

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. While it may be frustrating that our cruise team can only look after the cruise aspect of your trip, the good news is that we do have a Travel Megastore team who are able to look after everything else. We can see that you are travelling in a few months time so one of our Travel Megastore team will be in contact with you shortly to get your flights and accommodation sorted out. We look forward to organising this fantastic trip for you.

Data de la compra: 03/05/2017

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