Com es recullen les ressenyes de Feefo?

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Ressenyes de Timbuktu | Opinions d'atenció al client per a | https://www.feefo.com/reviews/timbuktu-travel Feefo

Mostrant 980 ressenyes

SFinlay

Washington, DC

21 days ago

Data de la compra: 21/05/2025

Què SFinlay va dir sobre Timbuktu:

Have already recommended Timbuktu to several friends

I'm not sure I understand the difference between this question and the previous. Kristin was amazing. Our plans started as a family trip for four but then became a trip for just my husband and me....

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Daniel

Timbuktu

21 days ago

Hi Susan, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Kristin Parker

Manhattan, NYC

26 days ago

Data de la compra: 14/05/2025

Què Kristin Parker va dir sobre Timbuktu:

Good flight and transfer planning in Madagascar

I definitely appreciated the booking of airplane flights and transfers within Madagascar. I could not have handled this alone. Since this was my first time to visit this country I relied heavily...

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Jonty Medcalf

Timbuktu

20 days ago

Hi Kristin, Thanks so much for taking the time to share your feedback, we really appreciate it. I know your travel specialist will also respond to you directly too on the points you have raised. Reading through the correspondence during the planning stages I was please to read how happy you were with the process and all the details Kevin worked through with you however I am sorry that you were unhappy with a couple of the elements of the trip. Given the relatively last minute nature of the trip some of the options chosen were the best available lodges at the time of booking. Anjajavy and Tsara Komba are some of our favourite properties in madagascar so I am glad you had great experiences at both of these. Regarding the last hotel and the poor experience there we'll be sure to avoid it again in the future. In closing thank you so much for travelling with us and for taking the time to share your feedback. We are always looking to improve what we do and your feedback certainly helps us with that. Kind regards, Jonty Medcalf Head of Sales

Ressenyes sobre un producte

Cesar Arellano

Virginia, USA

26 days ago

Data de la compra: 21/05/2025

Què Cesar Arellano va dir sobre Timbuktu:

Amazing South African Experience with Timbuktu!!!!!!

Excellent service, attention to detail and Timbuktu listens to their customers.

Daniel

Timbuktu

24 days ago

Hi Cesar, Thank you very much for such a fantastic review. Tessa and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in South Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Krista Lauer

Park City

27 days ago

Data de la compra: 26/05/2025

Què Krista Lauer va dir sobre Timbuktu:

Timbuktu Travel made our Southern Africa Adventure Truly Epic!

The service we received was exceptional. Annie and Daniel at Timbuktu Travel arranged for us to be met at each of our destinations, escorted through customs in different countries and taken to our...

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Daniel

Timbuktu

24 days ago

Hi Krista, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Karen

Queens, NY

28 days ago

Data de la compra: 26/05/2025

Què Karen va dir sobre Timbuktu:

Affordable, efficient, responsive

Kristin was responsive to every question and request. Documents were sent regularly with explanations and details. Timbuktu offered wonderful prices and experiences.

Daniel

Timbuktu

28 days ago

Hi Karen, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Brian Eckhardt

Los Angeles

28 days ago

Data de la compra: 01/05/2025

Què Brian Eckhardt va dir sobre Timbuktu:

Terrific Experience with Timbuktu!

Annie put together a great itinerary for us. She was responsive to our questions in the planning stage and was proactive in helping us get ready for the trip. All our trip logistics went smoothly,...

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Daniel

Timbuktu

28 days ago

Hi Brian, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Ashley Lollar

Orlando, Florida

28 days ago

Data de la compra: 16/05/2025

Què Ashley Lollar va dir sobre Timbuktu:

Incredible service from start to finish - from the planning process until we returned home. Just incredible.

Daniel

Timbuktu

28 days ago

Hi Ashley, Thank you very much for such a fantastic review. Kristin and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Mariel Davis

29 days ago

Data de la compra: 01/05/2025

Què Mariel Davis va dir sobre Timbuktu:

Incredible

The service at Timbuktu is incredible and individualized according to preferences.

Daniel

Timbuktu

28 days ago

Hi Mariel, Thank you very much for such a fantastic review. Annie and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Southern Africa. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Ted Fagenson

California

1 month ago

Data de la compra: 18/05/2025

Què Ted Fagenson va dir sobre Timbuktu:

Loved Zimbabwe and Namibia

From the moment we landed in Zimbabwe to the minute we left Namibia, every aspect of the trip went flawlessly. We were in good hands throughout. No travel hiccups whatsoever.

Daniel

Timbuktu

29 days ago

Hi Ted, Thank you very much for such a fantastic review. Catherine and the Timbuktu Team are delighted that you were so pleased with the booking process and its great to hear that you had such a good time in Zimbabwe and Namibia. We look forward to welcoming you back in the future! All the best, Daniel and the Timbuktu Team

Ressenyes sobre un producte

Client de confiança

1 month ago

Data de la compra: 20/05/2026

Great planning, yet to travel...

Haven't traveled yet but the planning process has been great, in terms of honing the itinerary and accommodating our special requests.

Daniel

Timbuktu

1 month ago

Hi there, Thank you very much for such a fantastic review. Jessica and the Timbuktu Team are delighted that you were so pleased with the booking process. We hope you have a wonderful trip and we can't wait to hear all about it! All the best, Daniel and the Timbuktu Team

No heu rebut cap invitació a les ressenyes?

Quant a Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Ressenyes de Timbuktu

nThambo Tree CampMés ressenyes d’aquest producte (13)Veure la pàgina del producteFANTASTIC! What a lovely and quiet place. The staff, all of them, could not have been better. nThambo is perfect and "just so". I appreciated that they don't have the extra amenities (like a spa)...Read all

Nut Grove Boutique HotelMés ressenyes d’aquest producte (1)Veure la pàgina del producteLovely hotel. We were only there for a brief overnight but would have loved to stay longer. Grounds are beautiful and the food was very good.

Walkers BeachMés ressenyes d’aquest producte (1)Veure la pàgina del producteFABULOUS! Cannot say enough about Sindi, Jayne and Maya and the staff we didn't get to see. This property is refined elegance and is "just so". They don't make a big fuss about you like at the Four...Read all

Cloud 9 Boutique HotelMés ressenyes d’aquest producte (3)Veure la pàgina del producteI'd say this hotel is "nice enough/fine". Hot and cold water were not balanced and very temperamental. We were in room 41 which looks out into a courtyard. There was lots of noise from a local bar...Read all

Nosy MangaMés ressenyes d’aquest producte (1)Veure la pàgina del producteThis is convenient as a transfer hotel when intra-country plane travel necessitates because it is only a short drive to the airport. The hotel has nice amenities, including a rooftop swimming pool /...Read all

Anjajavy Le LodgeMés ressenyes d’aquest producte (2)Veure la pàgina del producteEvery aspect of this lodge is exquisite. I stayed here for 4 nights and could have enjoyed a longer visit. The staff is wonderful, quietly providing every service and need to make guests relax. My...Read all

Le Relais de MantadiaMés ressenyes d’aquest producte (2)Veure la pàgina del producteThe rooms here are spartan with very little charm though they do have all amenities. The breakfasts provide variety and are good, but lunch and dinner menus are disappointing. I may have enjoyed my...Read all

Côte Ouest PalissandreMés ressenyes d’aquest producte (3)Veure la pàgina del producteI did not stay here. I stayed at Tsara Komba.

Le Relais du KirindyMés ressenyes d’aquest producte (1)Veure la pàgina del producteI never stayed here.

City Lodge OR Tambo AirportMés ressenyes d’aquest producte (28)Veure la pàgina del producteNice clean and basic hotel walking distance from JNB.

Simbavati River LodgeMés ressenyes d’aquest producte (7)Veure la pàgina del producteCheck-in process was great. Excellent customer service, staff had great attention to detail, remembering our names, food preferences and overall friendliness. Game drivers were incredible and again...Read all

Welgelegen HouseMés ressenyes d’aquest producte (21)Veure la pàgina del producteRoom was clean and location was close to nearby restaurants. We had a room on the first floor, and because it is an old house, the floors creaked and we could hear upstairs neighbors and people in...Read all

Clouds EstateMés ressenyes d’aquest producte (1)Veure la pàgina del producteLOVED this place. When we arrived, the staff took us outside and served some bubbly and snacks while they got us checked in. Nice touch. The room has a spectacular views of mountains and vineyards....Read all

La Fontaine FranschhoekMés ressenyes d’aquest producte (10)Veure la pàgina del producteRoom ready upon early arrival. They had great attention to detail throughout our stay. Centrally located to shops, restaurants and the downtown area, all walkable. Breakfast was good.

Schulphoek Seafront GuesthouseMés ressenyes d’aquest producte (2)Veure la pàgina del producteGreat view!!!!! Very clean and staff very friendly. Not the best location to walk into town, however they provided a shuttle to the town of Hermanus where there were restaurants and shops.

Pineapple House Boutique HotelMés ressenyes d’aquest producte (1)Veure la pàgina del producteWe absolutely loved staying at the Pineapple House Boutique Hotel. It was clean, the staff was friendly, breakfast was great, and the hotel was just beautiful. It was also walking distance to...Read all

Shongwe OasisMés ressenyes d’aquest producte (2)Veure la pàgina del producteShongwe Oasis felt truly like a home away from home. It was so relaxing, the staff was so nice, it was clean, the food was great. We would love to stay there again!

Mount Meru Game LodgeMés ressenyes d’aquest producte (6)Veure la pàgina del producteWe were only at Mount Meru Game Lodge for one night but it was a very nice one night! It was beautiful and very relaxing. The staff was very friendly. Highly recommend.

Tloma LodgeMés ressenyes d’aquest producte (3)Veure la pàgina del producteAbsolutely beautiful!

Ole Sereni HotelMés ressenyes d’aquest producte (13)Veure la pàgina del producteWe loved the African decor and ambiance of the hotel. It was very nice!

Mariel's Adventure to Southern Africa (Option 2)Més ressenyes d’aquest producte (1)Veure la pàgina del producteI enjoyed the itinerary that Annie carefully curated for me on my solo adventure of a lifetime in Cape Town, South Africa and the Okavango Delta, Botswana!

Nyamatusi MahoganyMés ressenyes d’aquest producte (1)Veure la pàgina del producteNyamatsui Mahogany redefined our expectations for a safari and a game trip. Every aspect, from their exceptional hospitality and gourmet food to our phenomenal guide, was truly outstanding. Our...Read all

The Palm River HotelMés ressenyes d’aquest producte (2)Veure la pàgina del producte

Kulala Desert LodgeMés ressenyes d’aquest producte (12)Veure la pàgina del producteKulala Desert Lodge was another highlight in Namibia. The staff was incredibly engaging, friendly, and always ready to help. Our guide, while facing a high benchmark set by TV, was excellent. He...Read all

Andersson’s at OngavaMés ressenyes d’aquest producte (2)Veure la pàgina del producteAndersson's at Ongava truly is an ultra-chic, luxury enclave. The entire staff was once again superb, going above and beyond to ensure our stay exceeded all expectations. While our guide was...Read all

Your booking experience with TimbuktuMés ressenyes d’aquest producte (1)Veure la pàgina del producte

Com es recullen les ressenyes de Feefo?

Qui pot deixar una ressenya de Feefo?

Com verifiquem les ressenyes?

Com ens encarreguem de les ressenyes falses?