Ressenyes de The Works

Good afternoon, Thank you for your feedback. I'm very sorry to hear that we could not fulfill your order on this occasion. Unfortunately as our system is not a live inventory system this issue can arise on occasion. Our records show a customer service adviser has issued a refund for the missing items. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order. Due to the length of the delay we have cancelled and refunded your order as we are unable to resend. We are working hard on getting our processes rectified and our despatch times improved. We would like to offer you the following discount code, which will give you 15% off your next order. Your code is H3NB-FGNP-V4WG-33XZ. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.