Inspiring and empowering customers to read, learn, create and play
Servei
3.2
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valoracions de l'últim any
Mostrant 269,282 ressenyes
MF
Marina Firth
Verficada per Feefo
GBR
8 months ago
Què Marina Firth va dir sobre The Works:
Did not receive any of it
0
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Client de confiança
Verficada per Feefo
8 months ago
0
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Client de confiança
Verficada per Feefo
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
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SE
sadie exford
Verficada per Feefo
GBR
8 months ago
Què sadie exford va dir sobre The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
Llegeix més
0
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JJ
Jill Johnson
Verficada per Feefo
8 months ago
0
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AH
Alison Hawkins
Verficada per Feefo
GBR
8 months ago
Què Alison Hawkins va dir sobre The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
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SH
samantha hardy
Verficada per Feefo
GBR
8 months ago
Què samantha hardy va dir sobre The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
Llegeix més
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LC
Lynette Cummings
Verficada per Feefo
GBR
8 months ago
Què Lynette Cummings va dir sobre The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
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Client de confiança
Verficada per Feefo
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Client de confiança
Verficada per Feefo
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.