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Ressenyes de The Works

http://www.theworks.co.uk

Inspiring and empowering customers to read, learn, create and play

Servei

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valoracions de l'últim any

Mostrant 269,282 ressenyes

julie langton

Verficada per Feefo

8 months ago

Client de confiança

Verficada per Feefo

8 months ago

Reccomend instore shopping only

I fully understand that the works is busy at this time of the year I ordered the book advent calender on the 6th November and it took till the 16 for an email to be sent out to say they could not...

Llegeix més

Client de confiança

Verficada per Feefo

8 months ago

Scammed/genuine ?

Didn’t get my order. It went adrift before transit. Once I telephoned had to phone 3 places before I got the right “The Works” . Upon speaking I then got my answers & was happy to realise I wasn’t...

Llegeix més

Client de confiança

Verficada per Feefo

8 months ago

Good and not so good

Ordered 2 different items, 10 of each for the Art Class with Click and Collect. 11 days later a message tells me they haven't got 10 of one item and refunded the money promptly. A week later I get a...

Llegeix més

Client de confiança

Verficada per Feefo

8 months ago

Quick customer service but slow delivery

The order was very slow to be delivered and then came unsuitably packaged so a number of items were damaged. There were also items missing from the order. Customer service was very quick to respond...

Llegeix més

Sue Gollop

Verficada per Feefo

GBR

8 months ago

Què Sue Gollop va dir sobre The Works:

Delivery late and item out of stock

One item was out of stock, but did get a refund. Had to contact the works as delivery was way past what they said, the items eventually arrived. Won’t be using them again,

June Stokes

Verficada per Feefo

GBR

8 months ago

Què June Stokes va dir sobre The Works:

Better delivery times

You need to get different books your selection is always the same. It also takes to long for delivery, I ordered books to go on holiday and they didn’t arrive on time.

Client de confiança

Verficada per Feefo

8 months ago

Orders never arrived

I placed an order and it never arrived. I then re-ordered and that order never arrived either. Two stars instead of one, as I was refunded, but it was very disappointing. The works customer service...

Llegeix més

Client de confiança

Verficada per Feefo

8 months ago

Client de confiança

Verficada per Feefo

8 months ago

Miss

Poor communication, my parcel never arrived. I had to ring, apparently was lost in transit and the only option I had was a refund.

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