Com es recullen les ressenyes de Feefo?

Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.

Qui pot deixar una ressenya de Feefo?

Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.

Com verifiquem les ressenyes?

Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.

Com ens encarreguem de les ressenyes falses?

Feefo impedeix que es deixin ressenyes falses perquè només convidem els compradors verificats.

Ressenyes de The Works | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Client de confiança

Verficada per Feefo

8 months ago

Everything all the headbands came with the balls all off and one was broken

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Please contact our customer service team on 0121 313 6050 or email customer service on enquiries@theworks.co.uk. Alternatively any damaged items can be returned to any one of our stores. This will be passed to the relevant department for further training to ensure you receive our excellent customer service. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Client de confiança

Verficada per Feefo

8 months ago

Terrible

Still waiting for my order over a month later , contact customer service and still no update

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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MA

Mark

Verficada per Feefo

8 months ago

Què Mark va dir sobre The Works:

Terrible

Failed to deliver package after over a month. 35 mins on phone to cancel the order.

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that you had to cancel your order. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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GG

Glenda Gibson

Verficada per Feefo

8 months ago

0

KE

Kelly

Verficada per Feefo

8 months ago

Què Kelly va dir sobre The Works:

Long delivery time

My order took a long time to be dispatched, I repeatedly had to chase it up just to be told to be patient that there are delays. Took 3 weeks to receive it. After my last time of chasing it, it was...

Llegeix més

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was delayed due to an issue with the warehouse. We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

0

Client de confiança

Verficada per Feefo

8 months ago

Good quick service at good prices.

0

Client de confiança

Verficada per Feefo

8 months ago

10/10 service from the works

Love the stock, love the vibes, keep it going the works, your staff in Nottingham are always knowledgeable and friendly

0

SC

Sarah C

Verficada per Feefo

GBR

8 months ago

Què Sarah C va dir sobre The Works:

Poor service

Parcel took so long to arrive & then was very damaged by the courier service used & thrown over the gate in the rain, resulting in extremely ripped & wet box & damaged goods

Donna Smith

The Works

8 months ago

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Please email any images of the damaged items to enquiries@theworks.co.uk, alternatively please return any damaged items to any one of our stores. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

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Client de confiança

Verficada per Feefo

8 months ago

Excellent service thankyou. Good products will be buying again.

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Client de confiança

Verficada per Feefo

8 months ago

Think twice

I paid for 2 and only received one very disappointing 😞 the one I received is lovely but costly

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