Inspiring and empowering customers to read, learn, create and play
Servei
3.2
/5
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valoracions de l'últim any
Mostrant 269,282 ressenyes
Client de confiança
Verficada per Feefo
8 months ago
Very good but delivery takes to long
0
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LF
Lorna Ferns
Verficada per Feefo
8 months ago
0
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GS
Gemma Symons
Verficada per Feefo
GBR
8 months ago
Què Gemma Symons va dir sobre The Works:
Long delivery wait time
Placing the order was very simple and straightforward BUT their delivery is 15 working days (so minimum 3 weeks) which is very poor, I definitely won't be ordering again.
Dispatch and delivery takes far too long for the price it costs for delivery books arrive a bit battered
0
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EO
Elise Oflynn
Verficada per Feefo
8 months ago
0
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SC
Samantha Cobb
Verficada per Feefo
GBR
8 months ago
Què Samantha Cobb va dir sobre The Works:
Online Order Review
I've always loved the works, but unfortunately I made an order a month ago and have still not recieved it. I appreciate it's Christmas time and it's busy. But after 1 phone call attempt and giving up...
Llegeix més
0
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HK
Helen K
Verficada per Feefo
GBR
8 months ago
Què Helen K va dir sobre The Works:
Awful
I ordered some books on 17th November and today is the 19th December and I haven’t received them.
0
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SS
Susan Smithson
Verficada per Feefo
GBR
8 months ago
Què Susan Smithson va dir sobre The Works:
Hopeless
Took them 2 weeks to tell me the item was out of stock!
0
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Client de confiança
Verficada per Feefo
8 months ago
Good company poor delivery companye
Took three weeks for delivery
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.