Inspiring and empowering customers to read, learn, create and play
Servei
3.1
/5
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valoracions de l'últim any
The Works ja no és un client actiu de Feefo
Mostrant 269,282 ressenyes
LE
Linda Edwards
Verficada per Feefo
1 year ago
0
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SN
Stephanie Neville
Verficada per Feefo
Richmond
1 year ago
Què Stephanie Neville va dir sobre The Works:
Amazing helpful Female staff member and Manager of the Havant Branch
I had a problem with non-delivery of a puzzleboard to my house for Christmas. I was unable to access online or telephone support but I went into the Havant branch of the store and left my details...
Llegeix més
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JB
jean brown
Verficada per Feefo
1 year ago
Què jean brown va dir sobre The Works:
Good communication
Prompt delivery
When an item was missing from my order a new item was sent at no cost to myself
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Client de confiança
Verficada per Feefo
1 year ago
Easy to order. Good value.
0
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FK
Faye Kent
Verficada per Feefo
1 year ago
Què Faye Kent va dir sobre The Works:
Order not fully received
Part of my order hasn’t arrived, it has now been 14 days and despite contacting customer service I have received no reply
Donna Smith
The Works
1 year ago
Good Afternoon
Thank you for your feedback.
Our records show that this order was delivered on the 8th of December via Evri.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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Client de confiança
Verficada per Feefo
1 year ago
Very bad sercvice mot only did I not receive my order they marked it down as sent to delivery people evri who never even received the order either selling items they do not have to sell bey bad keep...
Llegeix més
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
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Client de confiança
Verficada per Feefo
1 year ago
very fast
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VW
Val Wilson
Verficada per Feefo
Nantglyn
1 year ago
Què Val Wilson va dir sobre The Works:
Love the selection of toys , books and games for our grandchildren
Great selection of , toys, books etc! Parcels always arrive on time too.
0
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AC
Alison Carman
Verficada per Feefo
1 year ago
Què Alison Carman va dir sobre The Works:
The Works online shopping
I like to shop online at The Works.
I can access a wide choice from books, stationery, art supplies and more.
I’m especially interested in upcoming detective fiction and reading the latest reviews....
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.