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Ressenyes de The Works | Opinions d'atenció al client per a | {{merchantUrl}} Feefo

Mostrant 269,282 ressenyes

Client de confiança

Verficada per Feefo

1 year ago

never got it

i understand if the package wont be delivered in time due to delays around xmas but please communicate this instead of letting the parcel be sent to evri, it being held there for a week then it being...

Llegeix més

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was not delivered to you. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Client de confiança

Verficada per Feefo

1 year ago

Client de confiança

Verficada per Feefo

1 year ago

Client de confiança

Verficada per Feefo

1 year ago

Great company

Always had great service from The Works - although had trouble with the state of a delivery near Christmas, the company have been really positive and persistent in trying to help me.

Paula Niedzialkowski

Verficada per Feefo

1 year ago

Què Paula Niedzialkowski va dir sobre The Works:

good products good service

Client de confiança

Verficada per Feefo

1 year ago

e value for money and good choices

Client de confiança

Verficada per Feefo

1 year ago

Failed to deliver parcel. Had to chase this up and after nearly 1 hour on hold told that the carrier said parcel was damaged. This was never communicated. Then there was no stock and had to get a...

Llegeix més

Donna Smith

The Works

1 year ago

Good afternoon, Thank you for your feedback. I'm very sorry to hear that your order was damaged at the couriers. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has been in touch and has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Christine lloyd

Verficada per Feefo

Norwich Norfolk

1 year ago

Què Christine lloyd va dir sobre The Works:

Happy reader and customer.

Excellent. ! Always well packed and speedily delivered. Very happy with my purchases. Thank you.

Janet Tyler

Verficada per Feefo

1 year ago

Què Janet Tyler va dir sobre The Works:

I havent received my parcel ordered mid december

Donna Smith

The Works

1 year ago

Good Afternoon, Thank you for your feedback. I'm very sorry to hear that your order was lost in transit. We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate. Our records show a customer service adviser has issued a refund. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards, The Works.

Client de confiança

Verficada per Feefo

1 year ago

Well worth it!

Order from them every year at Christmas. Always good value and quality. Timely deliveries and good email communication.

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