Inspiring and empowering customers to read, learn, create and play
Servei
3.1
/5
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537
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448
1,263
valoracions de l'últim any
Mostrant 269,282 ressenyes
JO
Joy
Verficada per Feefo
Ireland
1 year ago
Què Joy va dir sobre The Works:
Ireland customer
Great prices, lots of choice good turn around delivery to Ireland
0
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JH
Jackie Holton
Verficada per Feefo
Ryde
1 year ago
Què Jackie Holton va dir sobre The Works:
Fast delivery
Always posted quickly.
0
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Client de confiança
Verficada per Feefo
1 year ago
poor customer service
i emailed them within minutes of placing my order that the address i entered was incorrect. they replied that it was to late "as it has now been processed by our warehouse." i checked the tracking...
Llegeix més
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order could not be amended.
We are sorry but we were unable to cancel or amend the order as it had been processed by our warehouse.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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EW
Elizabeth Wilson
Verficada per Feefo
1 year ago
0
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Client de confiança
Verficada per Feefo
1 year ago
Broken items
Items arrived broken in their pack - assume they were broken when the box was filled. I don't think I will be using the online orders again that is 2 less than perfect deliveries, but they have...
Llegeix més
0
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MC
Margaret Chadwick
Verficada per Feefo
Chesterfield
1 year ago
Què Margaret Chadwick va dir sobre The Works:
Jigsaws Galore
Good choice, fair pricing and prompt delivery
0
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Client de confiança
Verficada per Feefo
1 year ago
Good Site
Good value and good service
0
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Client de confiança
Verficada per Feefo
1 year ago
Excellent service
Excellent all round service. User friendly website, wonderful choice of items and a very quick turnaround from ordering to receipt.
0
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Client de confiança
Verficada per Feefo
1 year ago
Always been pleased with goods and service provided have shopped many times
Excellent as always. On time good communication. Good products.
0
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PS
phil selby
Verficada per Feefo
Poulton le fylde
1 year ago
Què phil selby va dir sobre The Works:
Won’t use the works on line again!
Payed the extra fee for next day delivery the last two time’s didn’t arrive till couple of days later emailed for the first delay didn’t receive a reply for till after the product arrived with an...
Llegeix més
Donna Smith
The Works
1 year ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the courier.
We are working closely with our couriers to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser responded and apologised for the delay on the 31st of January,
Please see the email response below:
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the courier.
We have contacted the couriers to investigate this delay, as soon as we have a response from them we will contact you.
Thank you for shopping with us and we apologisefor any inconvenience this delay has caused.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.