Ressenyes de The Works

Good afternoon, Thank you for your feedback. We can confirm that our Customer Service team have emailed you on several occasions, a Denial of receipt form has been emailed to you twice, the last time was on the 27th of February at 09.10, the couriers have advised that this order was delivered on the 30th of January. It is important that you sign the form that was sent to you and return. Please check your junk/spam. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.

Good afternoon, Thank you for your feedback. Please accept our sincere apologies that your order was delivered to you damaged. Our records show that our customer service team sent the following email to you on the 11th of February at 10.25, this may have gone into your junk/spam. DearRebecca, Thank you for your email. We're sorry that your order has arrived damaged. Please supply images of the damaged item(s) along with the product description. Please note all damaged items can be returned to store for a full refund also. Once again, please accept our apologies for any inconvenience or disappointment caused. As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide. Your feedback will be extremely helpful in this respect. Kind regards The Works.