Inspiring and empowering customers to read, learn, create and play
Servei
3.2
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548
99
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1,275
valoracions de l'últim any
Mostrant 269,282 ressenyes
KM
Kevin Moore
Verficada per Feefo
GBR
10 months ago
Què Kevin Moore va dir sobre The Works:
Avoid purchasing from this company
Very poor. Order placed well in time for a birthday l, stock was in UK & acknowledged that delivery would be soon, advised by carrier Evri that order was wit them & tracking details showing awaiting...
Llegeix més
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that you did not receive your order.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
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Client de confiança
Verficada per Feefo
10 months ago
Poor online customer service
Online order made for around 12 items. Had an email that one was out of stock as soon as I'd paid yet was still on the website. I knew there was a shipping delay and wasn't in a hurry for it. Parcels...
Llegeix més
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order has arrived with items missing.
Our records show a customer service adviser has been in touch and has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
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LS
Lucy Sheppard
Verficada per Feefo
GBR
10 months ago
Què Lucy Sheppard va dir sobre The Works:
Service - the works
Helpful
Friendly
Happy to talk too
0
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B
B
Verficada per Feefo
10 months ago
Què B va dir sobre The Works:
****
**** end of
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that you cancelled your order.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show a customer service adviser has been in touch and have issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Compartir
AP
amber plant
Verficada per Feefo
GBR
10 months ago
Què amber plant va dir sobre The Works:
Don’t bother
It’s been a month and I have only received 1 out of 6 items on my order, one has been refunded and I’ve received zero communication as to when the rest of my order will be delivered. These were gifts...
Llegeix més
Donna Smith
The Works
10 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
We can confirm that due to our warehouse move, we currently have unexpected delays with the orders being despatched.
Our records show that this order has been delivered.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
Compartir
Client de confiança
Verficada per Feefo
10 months ago
Always a pleasure to deal with The Works, either online or in store.
0
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Client de confiança
Verficada per Feefo
10 months ago
Excellent company
Order received when promised in good order
0
Compartir
JB
Janet Baker
Verficada per Feefo
GBR
10 months ago
Què Janet Baker va dir sobre The Works:
Excellent
Excellent
0
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Client de confiança
Verficada per Feefo
10 months ago
Have not read the books yet
0
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Client de confiança
Verficada per Feefo
10 months ago
Great value . Quick delivery.
Ordered artists pencils and paint brushes for my granddaughter. Great value.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Recollim comentaris de manera independent en nom de les empreses que treballen amb nosaltres. La nostra plataforma només contacta els compradors verificats, de manera que podeu estar segurs que llegiu ressenyes de clients reals.
Només els clients amb prova de compra poden deixar una revisió de Feefo. Ho assegurem posant-nos en contacte amb els compradors immediatament després de la transacció.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
Comprovem que les ressenyes provenen de clients reals fent-les coincidir amb una venda o transacció. Només es convida a les persones a deixar una ressenya després d'haver comprat amb nosaltres.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.